Quality analyst lisbon - french

Customer Advisor for Airbnb

Manage all Airbnb customers requests, changes and cancellations, troubleshoot, providing information and solutions to customers

Deal promptly and efficiently with members’ queries by email, messages, calls in accordance with company procedure

Customer advisor

Providing support, help and advice to customers who use Solocal Pages Jaunes products or services 

Selling service customers products and services of CenterParcs

Assistant project manager, Intern

Conceive, write and broadcast different tools of the print, visual and audio-visual communication Manage press and public relations of The Crossing Of Hope  
Oversee the Tranoï shuttle service

Journalist, Intern 

Analyze, synthesize and transmit hot topics
Conceive and realize media reports 

Commercial, Intern

Handle customers complaints  
Exploit, develop and retain customers files 
Manage social medias

Law, Economy and management degree
Communication speciality