It support manager & business support

	IT SUPPORT MANAGER & Business Support (Europe & Africa) – Commercial and Marketing (COMBINED FUNCTIONS)
Awesome Source, Leiria, Portugal & Red Sea, Saudi Arabia
Analysed software and hardware needs for Awesome Source
Oversaw and facilitated the installation and maintenance of IT systems, software.
Identified and maintained efficient and effective operations.
Oversaw and facilitated the technical support and helpdesk roles, ensuring effective and helpful support was provided.
Maintained knowledge of IT trends/developments
Updated senior staff of the widespread needs for staff revisions, changes, and discontinuation impact at Awesome Source’s and operations.
Coordinated and scheduled hardware/software installations and HR wise.
Ensured projects and tasks were completed on time, within budget and specifications. 
Elaboration and co-coordination of online technical manuals for the developed platform (step-by-step guides) via GitHub repos and processes (Markdown language).
Oversaw, accompanied and facilitated HR related processes, needs and requirements/demands.
Personal assistance to Financial & HR Director.

BUSINESS SUPPORT – Red Sea
Liaison, POC, representative between company’s portfolio developments, technologies and partners.
Provide administrative and Project support
Ancillary (support) activities to facilitate Red Sea’s core business functions and production activity.
Provided business department and financial support, including Accounting Budget, Purchasing and Finance.

Adquirir uma base conceptual sólida no domínio da Gestão com a vertente de  Marketing, equiparando com as ferramentas e com as competências necessárias à sua aplicação na prática empresarial.