Head of finance | tech company

Ana*** ***** (XX anos)
Head of Service Delivery & Operations em Europcar Mobility Group Shared Services Centre
Universidade Lusíada de Lisboa
Mafra,
Lisboa
|
Experiência
Head of Service Delivery & Operations
Europcar Mobility Group Shared Services Centre
mar 2016 - jun 2019
- Member of Top Management 
- Direct reports: 7 
- Scope: 8 Europe countries and around 130 affiliated companies
- SLA Management / Process and Standard Operating Procedures framework;
- Quality Assurance and Compliance framework;
- Business Continuity Management framework – Risk Map;
- Develop and implement strategy plan;
- Market Data Monitoring;
- Promote Shared Services Centre value proposition;
- FP&A Strategic Planning Performance Management – monthly closing / forecast / budget set up;
- Align resources with priorities;
- Facilities related contract management / sourcing;
- Operations facilities management;
Business Improvement Manager
Europcar Mobility Group Shared Services Centre
jan 2014 - mar 2016
- Direct reports: 2 
- Support Service Delivery providing innovation and resolving performance issues;
- Promote Lean Culture in Shared Services Centre through implementation of Lean Tools: Visual Management Meetings, A3 Thinking, DMAIC, 5 Why’s;
- Monitor and implement innovation opportunities for digitalization and automation. Manage the automation roadmap;
- Manage E2E projects in line with the company Transformation Program;
- Create Change Management framework and Toolkit;
- Manage integration of new scopes (countries / functions);

Main projects and Key collaborations:
- Overall coordination of start-up activities of Shared Services Center Implementation in Lisbon – Group CFO, Project Team – Consultants;
- Shared Services Strategy Execution - Country CFO’s, Product Organization, Tech Team, Group Strategy, Internal Control and Internal Audit ;
- TO BE Process and Service Catalogue design Coordination -  Product Organization, BPI Team;
- Shared Services Center Dashboard implementation and management – Product Organization, BPI Team;
- Recharging Model Design coordination – Controlling, BPI Team, Group Finance;
- FP& A Strategic Planning Performance Management – Create and monitor Balance Scorecard (People / Process / Partner / Performance );
Accounting & Tax Manager
Europcar Mobility Group – Portugal Affiliate
set 2008 - jan 2014
Direct reports: 6 ( Accounts receivables and payables, General Ledger and Fixed assets )
- Coordinate monthly, quarterly and yearly closing activities
- Manage Tax compliance and Reporting to Europcar Mobility Group 
- Liaise with Tax Authorities and External Auditors 

Main projects and Key collaborations:
- Roll out of Oracle E-Business Suite in Portuguese affiliate – Product Organization, Group IT, Project Team;
- Prepare the transition of Portuguese team to the Shared Services Center
Finance Director
Sodexo SA
mai 2003 - set 2008
- Managing a 6 people Accounting & Controlling team 
- Develop, implement and monitor compliance with Sodexo Group Internal Financial and Accounting Policies 
- Coordinate and maintain timely and accurate financial statements and reports in accordance with Portuguese GAAP and IFRS 
- Prepare and support information for Annual Audit 
- Oversee the bookkeeping function including maintenance of general ledger, accounts payable, accounts receivable and payroll

Main projects and Key collaborations:
- Implementation in Portuguese affiliate of SOX Rules – Group Finance, Product Organization;
- Implementation in Portuguese affiliate of IFRS Rules and Reporting - Group Finance, Product Organization;
- Implementation of new ERP – Primavera - Product Organization, Group IT, Project Team;
Senior Financial Accountant
Volkswagen AG – Palmela Plant Autoeuropa
set 1999 - mai 2003
- Direct reports: 3  
- Coordination and supervision of all Accounting tasks in Production Material  
- Prepare and support information for Annual Audit 

Main projects and Key collaborations:
- Implementation ERP SAP R12 - Product Organization, Group IT, Project Team;
- Implementation of Accounting Department according to Volkswagen Group Standard Solutions - Group Finance, Product Organization;
Head of Accounting & Finance Director
Webasto Business Services Centre
- Member of Top Management
- Direct reports: 8 
- Scope: 12 Europe locations and 7 USA & Mexico locations
- Responsible for maintaining all compliance requirements;
- Monitor the performance of the local teams, identifying deviations and proposing corrective measures;
- Accountable for the accurate and timely delivery of services;
- Staff the respective service teams and team of direct reports;
- Supervision of local Shared Services Accounting to timely and accurate report to Portuguese authorities and to Webasto Group as required for IFRS GAAP closing; 
- Ensure that company’s Portuguese entity financial practices are in line in statutory regulations and legislation; 
- Coordination of budget, forecasts and monthly reporting of the local Shared Service;
- Oversees local Shared Services accounting function, which includes inter-company accounting, cash management / reconciliation, financial reporting and balance sheet management, especially working capital items.

Main projects and Key collaborations:
- Overall coordination of migrations and work shadowing activities of Shared Services Center Implementation in Lisbon – Product Organization, Project Team, Country CFO’s;
- Implement relevant set of KPI and further develop performance culture – Product Organization, BPI Team;
- Responsible of Implementation/developing Client Relationship Management – Group Functional Area, Country’s CFO;
- Design & Implement of Shared Services Center Dashboard - Product Organization, BPI Team;
- Ensure compliance, internal controls and Group best practices: Quality Assurance Matrix - Product Organization, BPI Team, Group Functional Area;
- Develop the shared service center into a more effective and efficient organization - Design/Implementation of new Organizational Chart in Finance functional area - Activity Related Teams instead of Site Related Teams, Gap Analysis and Standardization;
Formação
Graduate in Economics
Universidade Lusíada de Lisboa
set 1990 - jul 1995

          
        
Idiomas
English - C1
Spanish - B1
French - B2
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