Fleet manager

Downloading VU and driver Tachograph.
Analyzing Tachograph records to ensure 100% compliance.
Analyzing vehicle data and generating reports through fleet tracker and fleet management software.
Ensure that all Transport files are up to date and compliant.
Run weekly/Monthly reports relative to driver and company.
Assist the senior transport consultant in auditing and recommendations to companies seeking professional services in keeping their transportation
business compliant.

Decanting / Quality Check of engine components, ensuring FIFO is followed & the right parts reach the production line.
Operations of Handheld Bar code scanners for all procedures.
Implementation of the 5s Methodology

Led 24-hour transport operations managing 25-member transport team. Delivered efficient utilization of 50 vehicle fleet to support average 5,000 affluent customers monthly.
Defined and implemented continuous improvement to driver training program and customer service initiatives. Implemented operations KPI’s and customer satisfaction scorecards. Highest customer satisfaction rating.
Managed company compliance with safety regulations, transport policies, and local legislation updates. Met 100% of compliance and safety standards.
Improved route delivery and route planning to deliver operational efficiencies for timely availability of vehicles and drivers.
Managed maintenance and service budget of transport fleet. Negotiated rates, partnered with multiple service options, and delivered on time and within budget.
Developed partnerships and negotiated contracts to source 3rd party vehicles to manage increased demand during peak season.
Established processes to efficiently handle operational issues, customer service, and transport logistics. Recognized for setting logistics standards.

Headed the service department. Managed automobile engineers’ team at the flagship Nissan service dealership in the state.
Managed process with Nissan India for technical best practices and warranty claims. Delivered to ownership and company revenue and cost targets.
Awarded for highest quality customer satisfaction.

Led and managed team responsible for estimation, claims, repair technicians, and customer service.
Redefined simplified process of training and reduced complexity and cost of tooling. 
Delivered efficiencies in initial estimates to final inspection of finished vehicles at lower costs of labor and parts and higher quality service.

Managed and coordinated service requests with authorized service dealers for service maintenance, general repair, body shop work orders.
Estimation of accidental repairs, coordination Insurance claims and final inspection before delivery of the vehicle to the customer.

Managed and coordinated service requests with authorized service dealers for service maintenance, general repair, body shop work orders.

Trained in Best practice as a Transport manager under the guidance of a qualified teacher in England.