Csr

Work experience Dates 2007 - present Occupation or position held  Freelance translator from english to italian, from japanese to italian and from japanese to English Main activities and responsibilities Collaboration with -Business Voice s.r.l of Udine for japanese to italian translations and sworn translations -Somya Translation company as translator from italian to english and from englishto italian -Languages Translation Services as a translator from english to italian and with Midsummer Court Translation & Interpreting Services (UK) as a translator from latin to english -Troikaa Translation services as a translator from english to italian Collaboration with Sankou Inc. for the translation of a manga from japanese to english. -Wagner international LTd and ProTranslating Services As translator from Japanese to English -Other collaborations 
 
Work experience Dates November 2015-at present Occupation or position held Customer service representative Main activities and responsibilities 
Pagina 2 / 4 - Curriculum vitae di  Cognome/i Nome/i  
Per maggiori informazioni su Europass: http://europass.cedefop.eu.int  - http://www.curriculumvitaeeuropeo.org  © Comunità europee, 2003    20051110 
 
*Customer Delight Specialist (CSR)forFacebook at Teleperformance Portugal in Lisbon. Support the EMEA SMBs before, while and after purchase of Facebook ads and creation support  through various channels; Assistance with concerns regarding payment transactions and Assistance about Facebook tools for business ( Business Ads and payments and Pages) Assistance with concerns about a broad range of customer accounts issues. *Facebook Community and Facebook for Business Page moderator *SME (subject matter expert) for escalations, technical issues and product knowledge. 
 
TELEPERFORMANCE LISBON: Cais Argonautas LOTE 2.34.01, 1990-011 Lisboa Tel:0035121 311 3900 careers@teleperformance.pt 
 
                           Work experience  dates December 2012-April 2013 Occupation or position held 
 
 Clerk for Gruppo Padana Company in Treviso. Clerk in a big company called Group PADANA that is a flori-culture industry. Among all tasks and responsibilities the most important within this funcion were: managing orders and delivering them to their final destination, placing them in archives, dealing with clients, and chamber of commerce perusals. 
 
GRUPPO PADANA Via Olimpia 41 - 31038 PAESE (TV) Italy Tel. +39.0422.451.232 - Fax +39.0422.450.237 - info@gruppopadana.com P. Iva 02177340268  
 
Work experience Dates  Februay 2011-June2012 Occupation or position held Teacher of Japanese language level 1 for the cultural association A.D.A.C in Venice. I also taught Japanese language in a language School for one year and a half. I taught japanese basics to new students approaching the language 
 
ASSOCIAZIONE ADAC C/O ESU DI VENEZIA, CALLE LARGA FOSCARI, PALAZZO DEI POMPIERI, 1° PIANO info@associazioneadac.com Cell 331 80 80 537 
  Dates February 2012 Occupation or position held Shop assistant for a souvenir shop located in Venice. I also worked as a shop assistant in a souvenir shop in Venice where the main duties were assisting clients, organize the merchandise, managing the counter. 
 
BAULEDORIENTE SRL Via S. Michele 47A - 31021 Mogliano Veneto (Treviso) telefono 041 5902606 Fax 041 593728 partita Iva e codice fiscale 04510540265 Work experience Dates  January 2010-December 2010 Occupation or position held One year (January 2009-december 2010) Civilian service Volunteer for the project “Officina Bilioteca 3” (Library workshop 3) at the Library of Economics of the Ca’ Foscari University in Venice.  The assignemens were : first public orientation, users assistance, consultations, book loan, consolidation of the opening hours, cataloguing and library classification with the Dewey Decimal Classification, check and correction of the bibliographical notes in the computer-based catalogue of the University, review of the books and periodical stored in the storehouse, expansion of the document delivery service, bibliographical research. Opening and closing the building. 
Pagina 3 / 4 - Curriculum vitae di  Cognome/i Nome/i  
Per maggiori informazioni su Europass: http://europass.cedefop.eu.int  - http://www.curriculumvitaeeuropeo.org  © Comunità europee, 2003    20051110 
 
("Civilian Service" although "compulsory paid community service" is more contextually equivalent is the civilian branch of the national service systems in Italy. From the year 2001 it became a paid voluntary service) 
 
Economic Library "G. Luzzatto" San Giobbe, Cannaregio 873, 30121 Venezia Work experience Dates 2002 Occupation or position held 3 months stage at the comic shop “Fumettolandia” in Udine Work experience Dates 2001 Occupation or position held Sale Assistant at the “group PADANA” stand into the International fair of flowers FLORMART of Padova. (Group PADANA is a flori-culture industry: By making the most of its 100,000m2 of greenhouse space and using cuttingedge cultivation techniques, the Group can consistently deliver high quality plants and flowers that more than meet the demands of the most exacting florists. The regular addition to the catalogue of new varieties, together with the introduction of special containers that are ideal for automate processes, helps to place the Group in a unique position within the flori-culture industry in Italy.) 

Education and training Dates 2009 Title of qualification awarded Master degree in Languages and Civilizations of Oriental Asia at Venice Ca’ Foscari University. Principal subjects/occupational skills covered  Languages and Civilizations of Oriental Asia(Japanese) Name and type of organisation providing education and training Venice Ca’ Foscari University. Education and training Dates 2007 Title of qualification awarded Bachelor Degree in “Languages and cultures of Oriental Asia”(japanese) at Venice Ca’ Foscari University Principal subjects/occupational skills covered  Languages and cultures of Oriental Asia”(Japanese) Name and type of organisation providing education and training  Venice Ca’ Foscari University Education and training 
  Dates 2002-2003 Title of qualification awarded Scientific diploma at Liceo scientifico "Niccolò Copernico"of  Udine Principal subjects/occupational skills covered  Scientific Diploma Name and type of organisation providing education and training  Liceo scientifico Niccolò Copernico Personal skills and competences
 Mother tongue(s) Italian Other language(s) English, Japanese, French, Portuguese