Comunications, advertising, marketing, pr

Bru*** ***** (XX anos)
Account Manager em Pharmbills
Universidade Lusofona de Humanidades e Tecnologias
Lisboa,
Lisboa
|
Experiência
Account Manager
Pharmbills
nov 2023 - jan 2024
Department: Healthcare billing
Customer Communication:
• Transferable Skills: Strong communication skills, both verbal and written.
Invoice Processing:
• Transferable Skills: Administrative skills, attention to detail.
Invoice Verification and Reconciliation:
• Transferable Skills: Attention to detail, analytical skills.
Documentation Maintenance:
• Transferable Skills: Organizational skills, attention to detail.
Profit and Loss Analysis:
• Transferable Skills: Financial literacy, analytical skills.
Sales Associate
Inditex
jan 2023 - jun 2023
Customer assistance, store presentation:
• Transferable Skills: Customer assistance, store presentation, understanding customer preferences,
sales strategies.
Business Communication Intern
Universidade Lusófona de Humanidades e Tecnologias
fev 2022 - jun 2022
Content Creation and Research:
• Transferable Skills: Writing, research, creativity.
Media Coverage Analysis:
• Transferable Skills: Media analysis, reporting.
Event Organization Assistance:
• Transferable Skills: Event coordination, teamwork
Media Liaison:
• Transferable Skills: Communication, relationship management.
Administrative Support:
• Transferable Skills: Administrative skills, multitasking.
Communication Skills Development:
• Transferable Skills: Written and verbal communication improvement.
Additional Relevant Skills:
• Bilingual: Excellent written and verbal communication skills in Portuguese and English.
• Research and information gathering proficiency.
• Proficient in Microsoft Office Suite and other relevant software.
• Strong organizational and time management skills.
Freelance Writer/Editor
TELUS INTERNATIONAL
jan 2022 - jan 2023
Translation Quality Check:
• Transferable Skills: Attention to detail, linguistic proficiency.
Content Writing and Editing:
• Transferable Skills: Writing, editing, content creation.
Social Media Manager
Freelance
jan 2022 - nov 2022
Social Media Management:
• Transferable Skills: Content creation, engagement, brand monitoring, data analysis, communication.
Marketing Intern
Universidade Lusófona de Humanidades e Tecnologias
set 2021 - fev 2022
Social Media Assistance:
• Transferable Skills: Social media management, teamwork.
Content Creation:
• Transferable Skills: Content creation, creativity.
Email Marketing Support:
• Transferable Skills: Email marketing, engagement.
Research and Analysis:
• Transferable Skills: Market research, analytical thinking.
Event Contribution:
• Transferable Skills: Event planning, execution, collaboration.
Metrics Analysis and Reporting:
• Transferable Skills: Data analysis, reporting, decision-making.
Additional Relevant Skills:
• Familiarity with social media management tools (Hootsuite, Buffer).
• Experience with design software (Canva, Adobe Creative Suite).
• Knowledge of basic SEO principles.
• Bilingual: Ability to translate marketing materials between English and Portuguese.
Customer Complaints Handler and Customer Support
Samsung
mai 2019 - set 2019
Customer Complaint Handling:
• Transferable Skills: Problem-solving, customer service, patience.
Other language(s):
English
LISTENING C2 READING C2 WRITING C2
SPOKEN PRODUCTION C2 SPOKEN INTERACTION C2
Spanish
LISTENING B1 READING B1 WRITING B1
SPOKEN PRODUCTION B1 SPOKEN INTERACTION B1
French
LISTENING A2 READING B2 WRITING B1
SPOKEN PRODUCTION A2 SPOKEN INTERACTION A2
Deadline Management:
• Transferable Skills: Time management, working under pressure.
Personal Information Handling and Gift Management:
• Transferable Skills: Confidentiality, customer appreciation, organizational skills.
Team Collaboration:
• Transferable Skills: Teamwork, effective communication.
Data Entry Clerk
Samsung
set 2018 - mai 2019
Data Entry and Validation:
• Transferable Skills: Accuracy, attention to detail, proficiency in data management.
Freelance Event Coordinator
Freelance
jan 2018 - dez 2022
Online Event Organization:
• Transferable Skills: Event planning, organizational skills.
Community Engagement through Marketing and PR:
• Transferable Skills: Marketing, public relations, community management.
Formação
Applied Communications: Advertising, Marketing and Public Relations
Universidade Lusofona de Humanidades e Tecnologias
set 2019 - dez 2023
O curso de licenciatura em Comunicação Aplicada: Marketing, Publicidade e Relações Públicas da Universidade Lusófona, inserido na Escola de Comunicação, Artes e Tecnologias da Informação (ECATI), visa formar especialistas capazes de analisar e apresentar informações para apoiar a tomada de decisões, promover e desenvolver atividades de marketing e comunicação em contextos de gestão tanto em organizações públicas quanto privadas. O currículo abrange uma variedade de disciplinas fundamentais para fornecer aos futuros profissionais habilidades em rigor científico, tecnologia atualizada e capacidade de gestão operacional e estratégica. Os alunos são preparados para analisar, conceber, produzir e implementar programas de marketing, publicidade e relações públicas, proporcionando uma base sólida nos estudos empresariais com foco especial na teoria e prática do marketing, publicidade e relações públicas.
Idiomas
Portuguese - Native
English - Fluent
Spanish - Intermediate
French - Intermediate