Campaign specialist with a passion for digital marketing

• Responsable for primary point of contact and build long-term relationships with clients: keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Develop a trusted advisor relationship cliente, stakeholders
• Project schedule definitions: Ensure the timely and successful delivery of our solutions according to client needs and objectives
• Customer service - customer retention and loyalty:
Explor opportunities to add value to job accomplishments
• Responsible for integrate new clients and developing existing client relationships
• Liaise between the customer and internal teams
• Ensure the articulation between the needs of the business; customer and the development teams;
• Ensure project planning and execution;
• Monitoring the life cycle of projects;
• Content management
• Budget management and Control: Forecast and track key account metrics

Projects
• Banco Santander Consumer Portugal (web development; responsable for brand development)
• Banco Atlantico Portugal (web development)
• Aldi Portugal (Promotional marketing; Brand events; POS Actions)
• Amanhecer Portugal (Promotional marketing; Brand events; POS Actions)
• Sugal Portugal (Brand events)
• Boehringer Ingelheim – Corporate (9 countries) (responsable for brand development; web/print development)


Other projects: Associação Portuguesa de Energias Renováveis (APREN); Volkswagen Finance;
Carmo Wood; Apifarma, DIM; METRO; Decathlon.