EMPREGO SUPERVISOR TI SERVICE DESK

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

Reporting to the engineering area, with a dotted line to the global tech service management area, you will be the first point of contact for the users who call our...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... come grow with us...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... as part of this program, we are building up a service desk...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... • create and update knowledgebase...

service desk analyst will be supporting multiple retail accounts... position description: the main responsibility of the service desk analyst involves taking in...

Position description: job role and responsibilities • support technical incidents on office 365, workstation, sharepoint, devices and platform services and other...

Prerequisites: 2-4 experience as a frontline service desk specialist... • initiate service orders to technicians on site... • adhere to the agreed standards and...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... if you require an accommodation...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

Position description: job requirements as service desk work force manager (wfm), • upkeep of key metrics like service levels / asa / average handle time and perform...

Olá técnico de service desk (m/f) !!... valoriza-se experiência de service desk, de ferramentas itsm e conhecimentos de itil... estamos mesmo à tua procura! a dts...

Prerequisites: two to four years experience as a frontline service desk technician... adhere to agreed performance standards and service levels...

Process both client-generated and internally generated service request tickets, within specified delivery times... as a service desk agent with hcl technologies...

Education • community college diploma and/or equivalent relevant work experience #li-nb5 skills: customer service & support what you can expect from us: together...