EMPREGO GLOBAL SERVICE DESK ADMINISTRATOR

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

Reporting to the engineering area, with a dotted line to the global tech service management area, you will be the first point of contact for the users who call our...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities...

We have the global resources, expertise, stability and dedicated professionals needed to achieve... we have the global resources, expertise, stability and dedicated...

• develop a comprehensive understanding and mastery of all hr service desk tools... workday, adp) and it service management tools (e... • customer service orientation:...

Respond to requests for technical assistance by following prescribed procedures on calls, chats and service portal tickets... knowledge of customer service principles...

Prerequisites: at least two years' experience as a frontline service desk technician... adhere to agreed performance standards and service levels...

Skills: customer service & support what you can expect from us: together, as owners, let’s turn meaningful insights into action... you’ll develop innovative solutions...

At least two years' experience as operations lead or delivery manager of an offshore it service desk function... experience in configuring and managing omnichannel...

Skills: customer service & support detail-oriented what you can expect from us: together, as owners, let’s turn meaningful insights into action...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... position description: want to expand your experience in one...

Prerequisites: two to four years experience as a frontline service desk technician... adhere to agreed performance standards and service levels...

We are a renowned global it service and consulting company, presently developing our tech footprint in lisbon (parque das nações)... administrative support to certify...

Procuramos um  it workplace service desk  para um projeto em  lisboa... neste projeto estarás inserido num ambiente multicultural e com posicionamento global...

Procuramos um it workplace service desk para um projeto em lisboa... neste projeto estarás inserido num ambiente multicultural e com posicionamento global...