EMPREGO TECHNICAL SUPPORT SERVICE MANAGEMENT AMADORA, LISBOA

Familiarity with it service management frameworks (e... 5-7 years of experience in application development and service management... knowledge of database management...

Drive digitalization and system automation and strive for continuous service improvement... delivery of the application must at least meet agreed service levels...

You are able to support international projects using your very good english language skills... you have outstanding analytical skills combined with knowledge of...

support on cash collection... support on saas product releases... provide exceptional customer service by promptly addressing inquiries, concerns, or complaints...

Our team has more than experts working in areas such as analytics & business intelligence, application lifecycle management, cybersecurity, it infrastructure management...

Hardware asset management (ham) fundamentals software asset management (sam) fundamentals servicenow certified implementation specialist (discovery)...

technical proficiency: familiarity with telephone systems, crm software, and basic computer applications... we also provide services related to quotation, offer...

This position requires the ability to exercise sound judgement and make decisions independently through direct interaction with service owners, service desk, and...

Work closely together with it architects, service managers, vendors, service integrators, business, and delivery & release management... ensure the systems are compliant...

technical knowledge: familiarity with servicenow, or at least similar itsm and agile management platforms... reporting: provide regular reporting and updates to...

A shuttle bus to commute to the facilities and the possibility of financial support to your studies... your mission will be… support digitalization strategies to...

Collaborating closely and lead offshore technical resources for level 2 support (service team), reducing the number of tickets sent to level 3 support (developers)...

Experience writing structured technical documentation... support at-scale management of paas environments such as “elastic cloud”... experience with devops technologies...

Loading contracts, linkages to install base, instruments and service contracts... a shuttle bus to commute to the facilities and the possibility of financial support...

Your mission will be… plan, implement and support new roll outs and tools; support team leader and service line manager on current and future projects; support our...

support user acceptance testing (uat) and drive defect resolution... testing and quality assurance: partner with our test management and release management team...

Foster hub synergies, continuous improvement, quality management and certifications/controls across the hub business line... support gbs' transformation to a customer-oriented...

A shuttle bus to commute to the facilities and the possibility of financial support to your studies... work closely with relevant stakeholders, with product managers...

Region europe, with around colleagues, is responsible for the solution and service business and is market leader in europe... policies, and the si sector, regarding...

Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions... good communication and collaboration skills...