PART-TIME) CUSTOMER SERVICE FOR VIAPLAY IN LISBON
Descrição da oferta de emprego
Que funções irão desempenhar Registration and Sign in Guide user's trough account setup and login issues; Streaming Troubleshoot streaming quality, buffering or content playback problems; App & Device support Provide assistance on compatibility, installation and device settings; Account and Payment Help users manage subscriptions, update payment menthods and resolve billing issues; Pause and Cancellation Assist with subscription pauses or cancellations; Feedback Collect and communicate user feedback for platform improvements.
Quais os benefícios oferecidos Part-time.
9am-1pm or 5pm-9pm Monday to Sunday; An international career in a multicultural environment; A permanent presence of coaches who will facilitate your personal and professional development; Intensive training and constant and familiarization phase; Ample opportunity to grow and evolve within our organization; Health Insurance since day one in the company; Free Portuguese language courses, water sports, soft trekking and much more.
Outros aspectos a referir As a customer service representative at Viaplay, you will handle user inquiries across various communication channels.
voice, email, chat and social media.
Detalhes da oferta
- Teleperformance Portugal
- Indeterminado
- 16/01/2025
- 02/06/2025
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