MANAGER, PROGRAM MANAGER, BLOCKCHAIN TEAM

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary Manager, Program Manager, Blockchain Team Overview At Mastercard, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible.
Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.
The Mastercard Blockchain and Crypto team, part of Mastercard’s global Consumer Solutions division, is focused on the rapidly evolving blockchain technology, related ecosystems, and their impacts on consumers, merchants, and other market participants.
The team leads the development, management, and commercialization of compliant digital asset solutions with the goal of providing a wide range of payment options and value-added services to our stakeholders and aligning closely with Mastercard’s multi-rail strategy and commitment to consumer choice.
The Blockchain and Digital Assets Team is looking for a Manager, Program Management to be responsible for overseeing the seamless execution of key projects.
They will play a pivotal role in coordinating cross-functional teams across various initiatives, ensuring effective communication and collaboration.
The Program Manager will be tasked with meticulously managing complex projects, holding team members accountable for their deliverables, identifying interdependencies, and proactively raising potential risks, working with diverse teams, including business, product, and software development.
Strong project management skills, attention to detail, and the ability to navigate complex projects are essential competencies for this role.
The ideal candidate should possess strong project management skills, including the ability to create and manage detailed project plans, prioritize tasks, and communicate effectively with diverse teams.
Exceptional organizational, leadership, and problem-solving skills are essential for success in this dynamic and challenging role.
Our team is built on a foundation of innovation mentality, thinking through new product lines using Blockchain / Distributed ledger technology, managing new products from inception to market validation and engaging strategically with start-ups to shape the future of commerce within the digital assets space with and for our customers.
At Mastercard you will help define the future of commerce globally.
Role • Leads, orchestrates, and accelerates leading complex initiatives with dependent organizations to ensure successful execution and completion • Responsible for planning, developing, and executing schedules with Product Management, Product Development and Product Engineering teams, ensuring methodology compliance • Work across our program for ways to align teams to simple coherent approaches that optimize operating mechanisms, including tracking the workflow between Product management, Product Development team and the Product Engineering team • Operates across teams and businesses utilizing depth of a business domains to oversee and fill the gaps between teams and processes while removing all blocking issues necessary for successful delivery • Manage complex resolutions, and help develop solutions to complex problems • Manage escalations (both the driver of and the recipient of) • Continuously monitor and analyze key performance indicators and move them in a positive direction • Determine the project’s communication plan, which will dictate the delivery of regular communication with project team, leadership and other stakeholders, reporting on project status and measuring against schedule, budget, and resourcing, etc.
Communicate decisions clearly and provide rationale to ensure understanding and buy-in from team and stakeholders.
• Looked to as first point of contact for your teams or business line/service and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time with the right focus • Adapt to shifting goals and activities while managing multiple activities in parallel • Consults on new processes, standards or plans in support of the business.
• Actively contribute to the PM community, sharing program management knowledge/best practices within your program and more broadly throughout the organization • Actively seek to unlocking potential and development of junior talent • Actively fosters a diverse and inclusive team environment All About You • Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership.
Ability to influence/mobilize people to achieve program goals.
• Experience in managing large scale enterprise technical programs from inception to delivery and experience articulating the impact using metrics.
• Experience in managing communications across all sub teams and levels of the organization (product, engineering, etc) • Demonstrated experience breaking down problems, organizing work, managing escalations • Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization • Enjoys working with a diverse team in a changing environment with new technology Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must.
Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Everyone wants easier ways to pay; we invent them.
Checkout lines are slow; we speed them along.
Merchants want more sales; we give them data and insights.
People need financial access; we connect them.
Corporate purchasing is complicated; we make it simple.
Commuters are busy; we speed them on their way.
Governments need greater efficiencies; we help create them.
Small businesses are virtual; we give them access to a world of buyers.
Retailers want to fight fraud; we provide the tools.