LEAD PRODUCT DESIGNER

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence.
Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type.
The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy.
Feedzai is a Series D company and has raised $282M to date.
With a valuation of +$1.
B, the company's technology protects 900 million people in 190 countries.
he Product Design Team is responsible for how our product looks, feels, and our end-user interactions.
We strive for a powerful, enjoyable, and easy-to-use product with the voice of our customers in mind.
When you’re solving the demanding problems we face, supporting our users who are on the frontline of the fight against financial crime, it’s only in our ability to embrace complexity and change that we can make a global impact.
So we ask ourselves, what can we do to simplify the end-user experience as we design a Best-In-Class Product for our Cloud Platform To Manage Financial Risk.
If you are passionate about UX Design, Join Us! You.
As the lead designer in the team you will be responsible for achieving design excellence through hands-on product design work along with driving DesignOps processes and contributing to the growth and evolution of our design system.
This is a truly influential and end-to-end role where you will be delivering impactful work, redesigning multiple use cases across the product portfolio as we evolve towards delivering a unified user experience.
You will be joining a passionate and talented multi-disciplinary Product UX & Education team where, you'll play a key role in guiding and mentoring designers to ensure the delivery of top notch product experiences.
We are seeking a self-motivated individual with outstanding skills in user experience design, interaction design, and information architecture.
You possess the strategic acumen to act pragmatically and the drive to innovate within the constraints of a fast-paced business environment.
Your expertise lies in simplifying complex business challenges into intuitive product experiences that facilitate ease of use and task success.
As an experienced voice of the customer and a UX leader you’ll build advocacy amongst key stakeholders evangelising the principles, standards and processes of UX design.
Your day–to–day.
Collaborate and cultivate mutual respect and trust with Product team stakeholders to create impactful experiences for our customers.
Lead cross-functional, collaborative design thinking workshops aimed at human-centered creative problem-solving Develop research proposals and conduct in-person and remote qualitative and quantitative research studies, including contextual inquiries, concept reviews, and usability testing.
Lead the implementation of DesignOps processes to uphold high standards, efficiency, and consistency within the design team's workflow Contribute to the evolution and proliferation of the Design system, ensuring its adoption across the product portfolio.
Maintain a user-centric focus, guiding teams to consider the needs and goals of our users throughout the design, development, and delivery phases.
Produce visual assets that facilitate discussions and insights from subject matter experts, simplifying complex processes across various market verticals.
Drive proposed solutions from inception through to delivery ensuring that the vision becomes a reality.
Contribute to the overall Product UX strategic vision, including supporting the planning execution in the team roadmap.
Mentor, coach and inspire other members of the design team, helping to lead the product design discipline.
Understand and analyze product usage data to measure the success of product features and identify opportunities for improvement.
You Have & You Know-how.
7+ years of extensive product design experience working as an end-to-end user experience / product design professional Demonstrated experience designing solutions within complex business domains similar to financial services Strong ability to articulate a compelling product design vision and influence stakeholders and the product team on a daily basis.
Excellent grasp of standards and best practices in designing for complex, data-rich, enterprise applications.
High proficiency in Figma for UI design and prototyping.
Strong English language and communication skills.
Experience working with Design Systems and contributing to their development is essential.
A compelling portfolio showcasing business outcome-based work will be evaluated prior to scheduling an interview.
#LI-Remote Your First 30-Days at Feedzai.
You will be immersed in our brand with training, connections, and one-on-one time with your manager.
You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey.
In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team.
Finally, you will start working on projects and collaborating on work currently being done.
We can't wait to have you join the team! Life at Feedzai Instagram Feedzai Culture Feedzai is an Equal Opportunity Employer and we value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feedzai does not accept unsolicited resumes from recruiters or employment agencies.
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om/about-us/privacy/ for more information on how we process your personal data.