IT SOLUTION MANAGER
Descrição da oferta de emprego
Founded in , the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation.
In , Continental generated sales of €41.
billion and currently employs around people in 56 countries and markets.
Job Description Accountable for the overall service delivery Drive technical innovation and optimization Responsible for the change coordination (and implementation) for respective services Ensure efficient problem management process for respective services Ensure that the current and future service requirements of customers are identified, understood, and documented in SLA and SLR documents Negotiate and agree on levels of service to be delivered to the customer (either internal or external), formally documenting these levels of service in SLAs Ensure that service performance reviews are scheduled, regularly carried out with customers, and are documented with agreed actions Contract- and License-Management Recommend appropriate technology solutions which ensure that the system functions fulfil the customer requirements and that the selected solutions can be quickly and fast integration with the existing business environment Run a sustainable demand management process, including budget control Hierarchical point of escalation Primary contact for all customer requirements Manage the involved providers Qualifications Master’s Degree in Information Technology, Computer Science, Engineering, or similar fields Profound experience of at least three years in IT Service Management and Project Management Outstanding skills in communication, presentations, and a team player Willingness to travel (15% of the time) to support knowledge transfer and global coordination of activities Functional leadership experience in Service & Project Management Experience in budget management for services and projects Low code platform (Mendix) Knowledge Additional Information If you meet the requirements you will hear from us in 15 days Ready to drive with Continental? Take the first step and fill in the online application.
Ready to drive with Continental? Take the first step and fill in the online application.
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Detalhes da oferta
- Continental
- 06/05/2024
- 04/08/2024
It’s not necessary more than this to do a great job! so… what are you waiting for? apply! you won’t regret it... at this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer......
Uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection processes... we are proud to be part of joyn, an international group of it companies with over 20 years of business experience, with projects in more than 14 countries......
· valider le choix de la ressource proposée, en lien avec le manager... prime de cooptation... rejoindre notre equipe au sein du centre de service partagé, tu auras la charge du suivi et de la gestion du recours au personnel intérimaire, en lien avec ton manager, dans le respect des procédures, notamment......
· valider le choix de la ressource proposée, en lien avec le manager... prime de cooptation... rejoindre notre equipe au sein du centre de service partagé, tu auras la charge du suivi et de la gestion du recours au personnel intérimaire, en lien avec ton manager, dans le respect des procédures, notamment......
· valider le choix de la ressource proposée, en lien avec le manager... prime de cooptation... rejoindre notre equipe au sein du centre de service partagé, tu auras la charge du suivi et de la gestion du recours au personnel intérimaire, en lien avec ton manager, dans le respect des procédures, notamment......
· valider le choix de la ressource proposée, en lien avec le manager... prime de cooptation... rejoindre notre equipe au sein du centre de service partagé, tu auras la charge du suivi et de la gestion du recours au personnel intérimaire, en lien avec ton manager, dans le respect des procédures, notamment......
· valider le choix de la ressource proposée, en lien avec le manager... prime de cooptation... rejoindre notre equipe au sein du centre de service partagé, tu auras la charge du suivi et de la gestion du recours au personnel intérimaire, en lien avec ton manager, dans le respect des procédures, notamment......
· valider le choix de la ressource proposée, en lien avec le manager... prime de cooptation... rejoindre notre equipe au sein du centre de service partagé, tu auras la charge du suivi et de la gestion du recours au personnel intérimaire, en lien avec ton manager, dans le respect des procédures, notamment......
Did you know? fujitsu is the world's fifth-largest it services provider and no... if you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at fujitsu... shape the world by working your way: we want the best......
Review graphic content that has been received from users to ensure that it complies with the community guidelines review, classify and / or eliminate highly sensitive content comply with instructions, procedures related and complementary to the role comply with corporate confidentiality policies and......
