HELPDESK TRAINEE

Descripción del puesto.
New trends and expectations are reshaping the automotive industry.
Inspired by the exciting new challenges associated with this revolution, (COMPANY NAME) anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility.
If you're willing to contribute and create value for tomorrow's cleaner and smarter mobility, (COMPANY NAME) is the place to be.
Our IT Department is looking for a Helpdesk Trainee (Spanish speaker) to be based in Santa Maria da Feira (Portugal).
The Helpdesk Trainee role is to support users on all of our IT systems.
The Main missions.
* Provide IT support in various domains (collaborative tools; access to applications; Email; security applications, etc.) to colleagues working in different countries; * Recording occurrences in order to maintain control on the quality of support; * Collaborate in functional support tasks to applications in various domains such as purchasing, finance, IT, sales or production; * Managing accesses to various applications; * Support in the elaboration of technical processes and respective documentation.
Skills and Know-how.
* Willing to join a multidisciplinary team; * Willing to learn and apply the latest user support techniques; * Ability to communicate in English (mandatory); * Ability to communicate in Spanish (mandatory).
What we offer.
* Integration in an internal Training Program in a multinational environment; * Progression possibility; * Work in an environment that deals with various areas of IT; * Contact with professionals dealing with the latest technologies in a highly structured and dynamic business environment.
(COMPANY NAME) is an Equal Opportunity Employer