DEVELOPER SERVICENOW HRSD (F/M/DIV) [HRC]
Descrição da oferta de emprego
You will work closely and effectively together with global cross-functional IT teams and business analysts to develop document management, as a substantial part of our HR Case Management.
In your new role, you will.
- Work as an interface and intermediary to HR to bring our global ServiceNow HR Solution for Document Management to the next level (Design, implementation, and customization); - Provide end-to-end support and perform tests, change, release, and deployment for already implemented solutions; - Provide 2nd Level Support and manage incidents.
Receive, categorize, prioritize, and track incidents using the Remedy tool as a ticketing platform; - Maintain comprehensive and up-to-date documentation for all implemented solutions, known issues, and resolution plans; - Work closely together with colleagues in a global team.
Your Profile With your proactive approach, analytical mindset, and efficient communication skills, you can generate and implement creative ideas while establishing long-lasting partnerships.
Additionally, you have a unique ability to maintain a holistic perspective, even in the face of challenging and intricate circumstances.
You are best equipped for this task if you have.
- A Bachelor’s degree in Computer Science, Software Engineering, or any relevant field.
- At least 2 years of working experience in IT or any relevant field.
- Knowledge of the ServiceNow platform.
HRSD and EDM module experience is a plus.
- Skilled in creating visually appealing and user-friendly document templates in ServiceNow, including the use of Document Blocks, Scripts, and Style Blocks.
- Knowledge in HTML and CSS; - Knowledge of SAP ERP HCM will be an advantage; - Strong problem analytical, and problem-solving skills, and good communication skills; - Fluency in English.
Please send us your CV in English!
Detalhes da oferta
- Infineon Technologies
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 28/03/2024
- 26/06/2024
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