BUSINESS ANALYST - SENIOR

Position Description.
Ready to join an outstanding culture that cares about diversity and inclusion, corporate social responsibility and gives the freedom to innovate, influence decisions, and chart an exciting career? CGI is more than just an IT company.
Be part of a team that supports the local community with the ability draw on global best-in-class talent! Benefits include a share purchase program, profit sharing, wellness credits, training and development programs, and flexible work schedules and locations.
Are you motivated by the opportunity to work with a clients, project teams, operations and vendors to develop innovative solutions to complex technical problems? We are seeking an experienced Senior Business Analyst in software application development and/or infrastructure projects in an Enterprise environment to join our Calgary office.
The successful candidate will learn our clients’ business in depth, provide business solutions to meet documented requirements, lead and deliver components of application releases, provide absence coverage, and contribute to other activities in applications operations.
In addition, the Senior Business Analyst will be responsible to participate in workshops, document requirements, work with Subject Matter Experts, understand the overall program objectives and meet the schedules as per the plan.
Your future duties and responsibilities.
• Develop requirements specifications, conduct feasibility studies, produce high-level and detailed business models, prepare business cases, oversee development of and implement solutions, taking into account as necessary any implications of systems considered • Coach, lead and mentor members to support the achievement of deliverables • Employ deep and broad technical skill to analyze complex business processes and problems; identifying alternative solutions, assessing feasibility and recommending new approaches, typically seeking to exploit technology components and/or assisting clients to understand gaps in business functions/processes typically served by technology • Facilitate sessions/workshops with business users to obtain requirements for systems to be developed and / or maintained • Facilitate workshops for requirements development and clarification • Document new requirements and identify opportunities for applying more efficient and effective solutions • Provide advice to business users for development and integration of process and information model improvements • Translate business requirements into system specifications • Identify and recommend new processes and organizational structures to support new systems to be developed and implemented • Develop and/or contribute to user manuals, training materials and acceptance testing planning and execution • Update required documentation • Experience with various ticketing or work flow tools, like Service Now, Remedy, JIRA, TFS, etc.
Required qualifications to be successful in this role.
• 6 or more years of experience in the role of business systems analyst managing and coordinating business activities and working as a facilitator in a team environment • Experience in infrastructure projects and/or application development projects • Overall Information Technology industry experience • Experience in assisting with or leading the gathering and documenting of high-level and detailed business requirements • Experience using data and process modeling Software tools • Experience conducting and facilitating workshops with the ability to communicate in both technical and non-technical levels • Experience developing business cases • Experience in preparation and documentation of business models, rules and requirements • Experience in software testing including test planning, execution and reporting • Experience working with senior management and operational staff Education Qualifications • Bachelor’s degree with a focus on Information Technology and/or relevant discipline or equivalent work experience Professional Attributes • Excellent written and oral communications skills • Has critical thinking skills • Works well independently and within a team environment #LI-AP1 Skills.
Application Development Business Analysis Jira Remedy ServiceNow Use Cases Use cases What you can expect from us.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value.
You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.