ANALYST I FIN & DATA MGMT COYOL
Descrição da oferta de emprego
Ensures consistency with global processes and maximizes operational efficiency.
You're Responsabilities include.
• Point of contact for internal & external customer queries and issues.
• Helpdesk for P2P related questions across Purchasing, Accounts Payable, Vendor Master and myBuy enablement.
• Able to manage meetings so that users end the meeting feeling supported and that the issue is either solved or in process to be solved.
• Resolve phone and email queries / issues timely while maintaining high customer satisfaction.
• Able to meet customer expectations within SLA • Solves problems for customers (internal and external) • Is able to root cause problems to identify solutions and explain to the customer what are the options available.
• Knows, understand and follows policies and procedures.
• Knows and understand the procure to pay process (PTP) • Partner across PTP service lines to root cause, resolve and mitigate What we're looking for Advance student Academic background.
Administration or finances.
English level.
85% or above.
Portuguese (desirable) Customer service experience Knowledge of SAP and ARIBA (desirable) has context menuCompose Please submit Resume in English .
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 30/04/2024
- 29/07/2024
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