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Hired by Timepiece Lda as a First Line Agent:
- Promoted as a Team Leader after six months for Technical Support
- Training for all new agents in Technical Support in Madeira Island and in Belgrade, Serbia
- Hiring staff for all segments of the company
- Standing in for the main IT Support
- A key element for the management group in the Madeira Office
Once Timepiece Lda was bought by Alltele Lda:
- Kept on doing the tasks mentioned above
- Extended training staff in Sweden
- A key element maintaining the interaction between Sweden, Belgrade and Madeira
In 2014 Alltele Lda closed its offices in Madeira:
- Kept on doing the tasks mentioned above
- Still a key element maintaining the interaction between Sweden and Belgrade support organisations and training
- Accounting, Management and all office responsibilities in Madeira until its complete closedown in 2017

- Hired to do first line support
- First Promotion: Second Line Support, helping First Line Support Agents and doing training for new hires
- Second Promotion: System Support, helping all First Line Agents and Costumer Support with the systems
- Third promotion: taking up the roll as Post Master for telia.com

Administrative Services A
Typing A
Typing B
Computer Sciences – Basic Internet
English A
Professional Course
English B
European Contact, English
Aesthetic Activity
Small Businesses Studies
Business Economics A
Business Economics B
International Economics
European Project
Geography A
History A
Physical Education and Health A
Physical Education and Health B
Italian A
Italian B
Mathematics A
Mathematics B
Mathematics C
Media Knowledge
Media Communication A
Marketing
Science Studies A
Science Studies B
Phychology
Religion A
Religion B
Legal Knowledge
Social Studies A
Swedish B: Language – Literature – Society Literature Knowledge Swedish Language Swedish A: Language Communication