EMPREGO CUSTOMER CARE PART TIME PORTO, PORTO

We have lots of opportunities across our multiple clients and campaigns: exciting opportunities in areas of content moderation, customer service and technical support...

* experience in customer care operations... join us and become part of a dynamic team dedicated to excellence in customer service... * flexibility to adapt to variable...

Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies...

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction... they will provide product/services...

customer oriented attitude... generate customer satisfaction... customer service representative also manage customer reserved inventory to meet all related goals...

Certified in successfactors time management module... good experience & knowledge on multiple successfactors / sap hcm solutions – employee central, time off, time...

In essence, you will take good care of the customers; you will manage all different types of inquiries, generated online, via app, chat and email, in a non-voice...

You'll be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users...

What you will do in this role as a customer service representative, you will: give customer support by handling customers’ questions and concerns about the product/service...

Respond to customer inquiries ensuring the highest levels of customer service are delivered to both our consumers and partners through several channels...

Display calm conviction, confidence, and empathy when handling customer escalations... minimum 1 year of customer service experience, contact center experience preferred...

We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients... along with the feeling of fulfillment that this job...

customer care and account management proactively manage customers post-sales according to departmental and national standards... important notes: evening and weekend...