EMPREGO SERVICE DESK SUPPORT ANALYST BRAGA, BRAGA

Job description: as rpa development and support analyst you will report to coe lead and be responsible for providing technical support while actively participating...

Provision of 1st line support for incidents... we are more than employees working on different business areas, such as service desk and service management, application...

Our central service management team provides a overarching service management model including processes and tools... ensure the effective front- and back-end functionality...

Expert must use global guidance to help set kpis and benchmark against external performance data & analytics expert must adopt global guidance on analytics service...