CUSTOMER SUPPORT WITH FRENCH SPEAKERS
Descrição da oferta de emprego
With its rich culture and history there is a lot to experience in Portugal.
Visit the beautiful castles watch towers and statues from Portugals history.
Experience a ride on the famous tram 28 and try the famous Pastel de Belm or Pastel de Nata.
You can experience all of this while working in an international environment.
We can offer you a job in an international company with a strong unified team.
Want to start this new adventure take a look at this job position! Tasks Responsibilities.
Troubleshooting making questions probing Assist Customers through Social Media chat phone email regarding different queries Query Types.
Subscription invoicing tech troubleshooting etc.
Provide account and application support to Customers namely with regard to software functionality Provide accurate and realtime responses to the customers inquiries.
Keep records of customer interactions or transactions recording details of inquiries complaints or comments as well as actions taken.
Requirements Your Profile.
Native level of French and English (B2 level) Previous experience in Customer Support or experience as a client service representative preferable Good MS Office skills Excellent spoken and written contacthandling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask prioritize and manage time effectively Benefits Benefits Competitive remuneration package Performance bonus Private life & medical Insurance Monthly meal allowance Opportunities for international Career development through the company
Detalhes da oferta
- WOW Business Consulting
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 06/05/2024
- 04/08/2024
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At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
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We might share your cv directly with our client for the purpose of recruitment... what matters are your language skills and willingness to learn new things!what you will be doing:supporting arabic speaking users by multiple communication channels (phone or email)provide support to small and medium-sized......
We might share your cv directly with our client for the purpose of recruitment... we are looking for talents to work in customer support positions in portugal, to assist clients of worldwide renowned companies! no previous experience in customer support is required, you will have a complete paid training......
