O2c ou procurement

Leadership and Management Serve as a Subject Matter Expert for related policies and processes, drives productivity and continuous improvement, process changes and leading practices to have an efficient and effective process delivery .
Interact with local entity, NGSC and external companies to provide effective service Performance Management and Service Delivery Support the measurement and delivery of service levels and KPI/Cash Flow targets.
Correspond timely to internal and external inquiries (e.g. O2C associates, country customer service, customers)
Ensure implementation of the defined collection strategy and processes 
Collection Lead Perform regular customer statement reviews, make balance reconciliations, help identify priorities and facilitate payment clearing against invoices 
Actively support NGSC working style being inclusive, proactive, result-oriented, customer-focused Drive continuous improvement change
Responsible for all incoming payments received from customers to allocate conforming the details of each payment received from customer.
Keeping up to date the customer regarding his open account.
Responsible tracking and contacting the customer regarding the unallocated cash.
Performing all type of allocations on a customer account(Credit note allocation, payments, correction of allocations)
Responsible for execution of Cash application for 4 countries, monitoring the cash application for the 5th country and for one of the countries also doing collection.
Executing monthly reports for all countries as write offs, rounding difference and unapplied cash.
Uploading bank statements.
Performing closing activities for 4 countries as: bad debt reports, BS25 reports, Reconciliation of AR, Reconciliation of Promissory notes, runbook reconciliation, sharp reconciliation
Responsible for informing customer of the current open account, receiving promissory notes and creating the document customers account.
Close contact with the customers, R2R team, TCM team, CFO's

Main tasks:

Verifying financial documetation(invoices/statments)recieved from the employees in the system as per laws of the process.
-Verifying the data and the detailes of the employees in the system(SAP).
-Sending the cases which needs to be analyzed by the contacts agreed with the client in order to be  processed.
-Weekly reports!
-Solving the cases open by the employees via e-mail ,ticket or phone call.
-Ad-hoc reports
-Giving system suport for the new joiners(users)-how to create a Shopping Card, how to booke a Good Reciept, how to cancel a GR, how and what the system allows you to change in a SC and PO, etc..
-Montly controls!
-Posting GR's on behalf, cancelling GR's and deleting a line from the PO, addidng lines in the PO, solving system errors,creating accesses for the users.
-Close contact with the client and the users.
- Processing Purchase requisitions and Purchase Orders;
- Get in touch with clients to understand their requirements and to solve them in the given
framework;
- Work with customers at Local level;

Audit T&E expense reports
Knowledge of finance processes and inter-dependencies between processes
Issue of daily, weekly and monthly reports, analysis and guidelines
Efficient and effective decision making
Build and develop relationship by listening to & understanding customer needs
Offering support to users/client/vendors for questions/issues related to the system or the process
Activities performed: Monthly Reports, Follow-up with the Business and with the Vendors, Helpdesk (inquiries per e-mail and telephone).
Use of SAP
Successfully handling growing volumes in client activity
End to end T&E process knowledge
KPI's always on green
VOC’s from the client always positive
Carried out VSM's and Time and motion studies
Leading client calls
SOP creation and constant updating
SOX matrix reviewing and updating