It support

Respond to requests for technical assistance in person, via phone, chat or email ,Dedicated helpdesk professional
currently providing technical support to 37000 user's around the world. Skilled problem-solver able to communicate
with users at all levels of technical proficiency. Troubleshoot, resolve all issues related to desktop, laptop, mobile,
network and peripheral problems.
scam email removal & Prevention ,IT Infrastructure & Performance Tuning ,System Upgrades & Optimization ,Security,
Backup & Recovery Solutions ,Technical & User Documentation ,Relationship management. Good knowledge on
ticketing tool like Service now, Remedy and BMC Helix.

Master in Business Administration