TECHNICAL CUSTOMER SUPPORT WITH DUTCH AND ENGLISH FOR GOOGLE
Descrição da oferta de emprego
You don't need previous experience - We offer training !
Location:
Oriente – Lisbon
Company:
Google - American IT company. Its flagship product is the Google search engine, and its declared mission - 'to organize the world's information resources so that they become widely available and useful for everyone.” We are looking for dutch speaking employees for our team in Lisbon to support our customers.
Project starts 14.09.2022 !
Your tasks:
- Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned)
- Ability to adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, ecommerce reviews)channels.
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented
- Respond to inbound customer requests , document relevant case information
Our expectations:
- EU citizenship or a residence permit in Portugal
- You speak native Dutch (C2)
- You speak English (B2)
- You are living in Lisbon or ready to move there
- You like interacting with people
We offer:
- Full time employment [Shedules: Monday to Sunday – 8 am to 5 pm (40h per week)]
- Work in the company office in Lisbon – Oriente
- Permanent contract with 3 months of trial period
- Online hiring proces
- Competetive salary and bonus system: 1000€ gross x 14 months up to 175€ performance bonus/month and complexity bonus 250€ x 12 months + signing bonus: 2000€ gross (additional 500€ paid after 3, 6, 9 and 12 months)
- Meal allowance23 € NET per day
- Flight ticket reimbursement after 6 months
- Possibility of accommodation in a company - owned apartment
- Health Insurance after 6 months
Send your CV by email *****@*****
We look forward to you !
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Detalhes da oferta
- Efetivo, tempo inteiro
- 1500€ - 2000€
- 01/09/2022
- 03/03/2023
” we are looking for dutch speaking employees for our team in lisbon to support our customers... 2022 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
Nie potrzebujesz wcześniejszego doświadczenia - oferujemy szkolenia! lokalizacja: wschód – lizbona firma: google - amerykańska firma informatyczna... reaguj odpowiednio na eskalacje klientów i eskaluj problemy, a klientów do wyższych poziomów wsparcia, zgodnie z definicją i dokumentacją respond to inbound......
” we are looking for german speaking employees for our team in lisbon to support our customers... 2022 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
We are looking for french and english speaking employees for our team in lisbon to support our customers (inbound calls, emails and chat) project starts 19... chubb operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and......
Nie potrzebujesz wcześniejszego doświadczenia - oferujemy szkolenia! lokalizacja: wschód – lizbona firma: google - amerykańska firma informatyczna... reaguj odpowiednio na eskalacje klientów i eskaluj problemy, a klientów do wyższych poziomów wsparcia, zgodnie z definicją i dokumentacją respond to inbound......
Nie potrzebujesz wcześniejszego doświadczenia - oferujemy szkolenia! lokalizacja: wschód – lizbona firma: google - amerykańska firma informatyczna... reaguj odpowiednio na eskalacje klientów i eskaluj problemy, a klientów do wyższych poziomów wsparcia, zgodnie z definicją i dokumentacją respond to inbound......
M (40 hours weekly)] permanent contract with 3 months of trial period online hiring proces competetive salary and bonus system: 1000 € gross x 14 months up to 100€ performance bonus/ month + signing bonus: 3000€ (additional 750€ paid after 3, 6, 9 and 12 months) meal allowance 7......
We are looking for french and english speaking employees for our team in lisbon to support our customers (social media chat and emails) project starts 07... 2022 ! your tasks: provide customer support via phone and email; prepare, maintain, and review purchasing files confer with customers by email......
Nie potrzebujesz wcześniejszego doświadczenia - oferujemy szkolenia! lokalizacja: wschód – lizbona firma: google - amerykańska firma informatyczna... reaguj odpowiednio na eskalacje klientów i eskaluj problemy, a klientów do wyższych poziomów wsparcia, zgodnie z definicją i dokumentacją respond to inbound......
