SUPPORT CLIENT FRANÇAIS STREAMING – TÉLÉTRAVAIL, DÉBUT 9.10!

✅ URGENT Support Client Français pour Service de Streaming – Télétravail – Début 9.10!

✅ Easy apply: https://prorekruter.com/jobs/disney_fr_remoto/

PT: URGENTE! / Suporte Francês – Serviço de streaming / home office / Início 9.10!
FR: URGENT! / Support français – Service de streaming / bureau à domicile / Début 9.10!

✅ Location: Portugal (mainland)

• Possible start date: 9.10 (9th October)
• We offer fully, 100% remote work in Portugal (mainland)
• We don’t need any experience, we offer training!
• Shifts system: Monday -Sunday (7:00 –21:00)-40h/5days per week incl. Public Holidays (2 rotational days off)

Our client is a premier streaming service that offers a vast collection of movies, TV shows, and original content from well known brands! The platform delivers magical entertainment experiences to millions of subscribers worldwide.
Join our team to be part of an innovative, creative, and dynamic environment where storytelling comes to life and inspires audiences of all ages.

We are looking for reinforcements in the form of French-speaking employees for our team in Portugal.
We are looking for you, entrusted with the support of our customers.

✅ As a Customer Support you will:

• Support of all customers’ requests in French by phone, chat and social media
• Support viewers with account and application issues, especially regarding software functionality and configurations
• Serve as the first point of contact for viewers and act as a vital brand ambassador
• Deliver accurate and real-time responses to viewers' inquiries.
• Maintain detailed records of customer interactions, including inquiries, complaints, and actions taken.

✅ Competitive salary and remuneration system (incl. meal allowance):

• 895€ gross x 14 months (it's 1044€ gross x 12 months) -basic salary
• up to 100€ gross performance bonus/month
• meal allowance: 7,23€ NET/day in a voucher card (approx 145€ NET/month)
• 20 €/month - Transport allowance
It's on average from 1064€ - 1164€ per 12 months

✅ What do we offer?

• Possible start date: 9.10 (9th October)
• Fixed term, renewable full time employment contract for 6 months (according to the Portuguese law)
• We offer FULLY, 100% REMOTE work system all over Portugal (mainland)
• Shifts system: Monday -Sunday (7:00 – 21:00)-40h/5days per week incl. Public Holidays
• Complete online hiring process regulated & we send the EQUIPMENT to your home!
• A Bring a Friend Program with attractive incentives
• Private Health Insurance from day 1
• Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!

✅ What do we expect?

• Your native language is French
• You speak communicative English – min. B2 level
• You live in Portugal
• You are customer-oriented and enjoy interacting with people

✅ EU citizenship or a residence permit in Portugal is mandatory

Are you interested in a new adventure?
Then EASY apply with your CV: https://prorekruter.com/jobs/disney_fr_remoto/

We look forward to you !

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Outros dados de posição

Easy apply: https://prorekruter.com/jobs/disney_fr_remoto/