G-SEARCH ENGINE ITALIAN SUPPORT, HIRING BONUS
Descrição da oferta de emprego
- Possible start: 13.07 & 3.08
- We don't need any experience, we offer training!
- Work in the company office in Lisbon-Oriente: Monday to Sunday 8.00 a.m. to 5.00 p.m (40h per week) with 2 rotating days off
- Apply with your CV by email: *****@***** or by our website: https://prorekruter.com/job/g-search-engine-it/
Our client is one of the most popular the most popular G-search engine Support website in the world!
We are looking for reinforcements in the form of Italian-speaking employees for our team in Lisbon/Portugal.
We are looking for you, entrusted with the support of our customers.
As a Customer Support you will:
- assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned)
- adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, ecommerce reviews) channels
- respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests , document relevant case information
What do we expect?
- You speak native Italian
- You speak English - at least B2 level
- You are ready to move to Lisbon or already live there
- You are customer-oriented and enjoy interacting with people
What do we offer?
- Possible start: 13.07 & 3.08
- Fixed term, full time employment contract: 3 months trial period and after that it will be extended for a Permanent Contract (according to the Portuguese law)
- Signing bonus: 2000€ gross (extra 500€ paid after 3, 6, 9 and 12 months)
- Work in the company office in Lisbon-Oriente: Monday to Sunday 8.00 a.m. to 5.00 p.m (40h per week) with 2 rotating days off
- Competitive salary and remuneration system (incl. meal allowance) – You have a total of €1050 – €1300 gross x12 months: (1050 gross x 12 months or 900€ gross x 14 months, up to 100€ gross performance bonus, 7,23€ NET/day meal voucher)
- Health insurance with a dental plan (after 6 months of the contract)
- Relocation package: flight ticket reimbursement (after 6 months) & possibility of accommodation in a company-owned apartment
- We are certified Great Place to Work for 4 years!
- Complete online hiring process regulated
EU citizenship or a residence permit in Portugal is mandatory
Are you interested in a new adventure?
Then apply with your CV by email: *****@***** or by our website: https://prorekruter.com/job/g-search-engine-it/
e look forward to you!
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Detalhes da oferta
- Efetivo, tempo inteiro
- 1000€ - 1500€
- 06/07/2022
- 03/03/2023
Reaguj odpowiednio na eskalacje klientów i eskaluj problemy, a klientów do wyższych poziomów wsparcia, zgodnie z definicją i dokumentacją respond to inbound customer requests , document relevant case information our expectations: eu citizenship or a residence permit in portugal you speak native italian......
Reaguj odpowiednio na eskalacje klientów i eskaluj problemy, a klientów do wyższych poziomów wsparcia, zgodnie z definicją i dokumentacją respond to inbound customer requests , document relevant case information our expectations: eu citizenship or a residence permit in portugal you speak native dutch......
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