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DUTCH CUSTOMER CARE ADVISOR- PORTUGAL WFH/WFO

Lisboa - Lisboa

Descrição da oferta de emprego

Dutch Speakers in Lisbon– Customer Care Agent

Are you a native French/Dutch/German speaker?


Do you have some experience or would like to start a career in Customer support/Customer care?

  • We have multiple projects and offers
  • Work from the office/work from home
  • Meal allowance
  • Transportation allowance
  • Competitive salary
  • Constant learning and Development
  • Opportunity to work in a world class team environment

Responsibilities:

  • Respond to inbound customer requests, document relevant case information
  • Ensure excellent customer satisfaction
  • Ability to assist users with General Inquiries via phone/email/chat/social/social messaging channels (as assigned)
  • Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented
  • Collaborate with other technicians to resolve or properly close help tickets
  • Manage an individual ticket queue
  • Responsible to follow the direction of the management and provide feedback

What are you waiting for???

Send your CV to *****@*****

Requisitos do trabalho

We are looking for:

  • Native or Proficient Dutch
  • Fluency in English
  • Demonstrate patience when communicating and solving issues
  • Treat all data and personal information with the utmost confidentiality
  • Proactive, self-motivated, and a great team player.
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Detalhes da oferta

Empresa
Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Efetivo, tempo inteiro
Remuneração
  • 1000€ - 1500€
Data de publicação
  • 02/01/2023
Data de expiração
  • 02/04/2023
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