DUTCH CUSTOMER CARE ADVISOR- PORTUGAL WFH/WFO
Descrição da oferta de emprego
Dutch Speakers in Lisbon– Customer Care Agent
Are you a native French/Dutch/German speaker?
Do you have some experience or would like to start a career in Customer support/Customer care?
- We have multiple projects and offers
- Work from the office/work from home
- Meal allowance
- Transportation allowance
- Competitive salary
- Constant learning and Development
- Opportunity to work in a world class team environment
- Respond to inbound customer requests, document relevant case information
- Ensure excellent customer satisfaction
- Ability to assist users with General Inquiries via phone/email/chat/social/social messaging channels (as assigned)
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented
- Collaborate with other technicians to resolve or properly close help tickets
- Manage an individual ticket queue
- Responsible to follow the direction of the management and provide feedback
What are you waiting for???
Send your CV to *****@*****
Requisitos do trabalho
We are looking for:
- Native or Proficient Dutch
- Fluency in English
- Demonstrate patience when communicating and solving issues
- Treat all data and personal information with the utmost confidentiality
- Proactive, self-motivated, and a great team player.
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