BACK-OFFICE SUPPORT WITH DUTCH FOR EASYJET
Descrição da oferta de emprego
You don't need previous experience - We offer training !
Location:
Oriente – Lisbon
Company:
Easyjet - Big British airlines flying to almost 120 destinations in Europe, North Africa and the Middle East. We are looking for dutch speaking employees for our team in Lisbon to support our customers This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of Lisbon.
Possible start: 03.08.2022 or 10.08.2022 !
Your tasks:
- Verify if transport operators are treating all passengers by their rights.
- Understand the customer’s unique situations and proceed with treatment and follow-up of their legal claims.
- Manage legal claims with different actors with lawyers, legal officers and national enforcement bodies to properly asses the customer’s claiming foundations
Our expectations:
- EU citizenship or a residence permit in Portugal
- You speak native Dutch (C2)
- You speak English (B2)
- You are living in Lisbon or ready to move there
- You like interacting with people
We offer:
- Full time employment
- Shedules: Monday to Friday 7:30 to 5:30 (40h per week)
- Work in the company office in Lisbon - Oriente
- 6 months fixed-term contract with possibility of extension
- Online hiring proces
- Competetive salary and bonus system:
- 1000 € gross x 14 months up to 175€ performance bonus/month
- Meal allowance23 € NET per day
- Flight ticket reimbursement after 6 months
- Possibility of accommodation in a company - owned apartment
- Health Insurance after 6 months
Send your CV by email *****@*****
We look forward to you !
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Detalhes da oferta
- Efetivo, tempo inteiro
- 1000€ - 1500€
- 29/07/2022
- 03/03/2023
” we are looking for dutch speaking employees for our team in lisbon to support our customers... 2022 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
” we are looking for dutch speaking employees for our team in lisbon to support our customers... 2022 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
• you speak english c2 and native level of dutch... • further you are able to communicate efficiently by phone and email with customers on a daily basis (handling requests, complaints etc... • in addition, you will manage channel requests to the appropriate person responsible for complex requests / responsible......
Reaguj odpowiednio na eskalacje klientów i eskaluj problemy, a klientów do wyższych poziomów wsparcia, zgodnie z definicją i dokumentacją respond to inbound customer requests , document relevant case information our expectations: eu citizenship or a residence permit in portugal you speak native dutch......
Reaguj odpowiednio na eskalacje klientów i eskaluj problemy, a klientów do wyższych poziomów wsparcia, zgodnie z definicją i dokumentacją respond to inbound customer requests , document relevant case information our expectations: eu citizenship or a residence permit in portugal you speak native dutch......
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” we are looking for german speaking employees for our team in lisbon to support our customers... 2022 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
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Your tasks: handle calls and emails and help customer with customer support questions (no sales needed) our expectations: eu citizenship or a residence permit in portugal you speak native french (c2) you like interacting with people we offer: full time employment work in home office or on site......
