EMPREGO CMDB MANAGEMENT SERVICE DESK

• adhere to it service management (itsm) frameworks and guidelines... • provide excellent customer service through phone, email, and the portal...

Procuramos um(a)  consultor de service desk/desktop management  para um projeto em  lisboa  e na  covilhã... quem procuramos: formação académica superior ou 12...

Procuramos um(a) consultor de service desk/desktop management para um projeto em lisboa e na covilhã... experiencia de utilização de ferramentas de ticketing, cmdb...

Procuramos um(a) consultor de service desk/desktop management para um projeto em lisboa e na covilhã... farás ainda parte de uma equipa cujos projetos terão grande...

• familiarity with service desk ticketing systems and remote support tools... position description: position description cgi philippines is looking for an it service...

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

Prerequisites: at least two years' experience as a frontline service desk specialist... good-to-have skills: • record and inform users of progress in the service...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

Position description: level -1 |0-1 yrs expert in japanese language monitor performance and coach members to continuously improve their technical skills and quality...

• record and inform users of progress in the service management system... prerequisites: at least two years' experience as a frontline service desk specialist...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

Respond to requests for technical assistance by following prescribed procedures on calls, chats and service portal tickets... log all contacts and document all the...

Descrição: a vertente humana, empresa de recrutamento e seleção, trabalho temporário, formação e outsourcing, em grande expansão no seu sector de atividade, e a...

Assegurar o serviço de service desk utilizando várias ferramentas de registo para tratamento e/ou encaminhamento de incidentes, requests e changes...

Your mission we are looking for motivated service desk analyst to integrate a project for one of our clients... * investigate, diagnose, and resolve incidents within...

Your mission we are looking for motivated service desk analyst to integrate a project for one of our clients... * provide initial support and attempt to resolve...