EMPREGO SERVICE DESK FIELD SUPPORT

• support of your professional growth... • adhere to it service management (itsm) frameworks and guidelines... • escalate complex or unresolved issues to specialized...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

• familiarity with service desk ticketing systems and remote support tools... • coach service desk agents, assess, and record their performance and support them...

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

Job descriptionjob specificationreporting directly to the field service manager, the field service application engineer is a key member of the service team, providing...

Preferred qualifications:   field service medical equipment experience preferred...                  field service technician ii – philadelphia, pa/baltimore,...

The country service desk lead reports to the country it manager and dotted line to the head of global service desk... we are looking for a country service desk lead...

The field business support team assists, and process deals within the sap crm/harmony system... expectations and tasks in your role as a global field business support...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... responsibilities: • efficiently...

Minimum of 3, or more years of working experience in medical electrical equipment field service and service contract sales... provide level two service support related...

Provide level two service support related to maintenance, field action, recalibration, upgrade, and repair for the local installed base...     quality system requirements...

The field business support team assists, and process deals within the sap crm/harmony system...   expectations and tasks   in your role as a global field business...

What you can expect are you looking for a job as a customer service & technical support for social media? join our team! in this role, you will provide customer...

Assign unresolved tickets to the appropriate support team... knowledge of customer service principles and practices, itil and itsm knowledge of it applications,...

Because we aspire to do more and better, we are looking for a field support centre technician to integrate our internal team, based in lisbon...

Position description: level -1 |0-1 yrs expert in japanese language monitor performance and coach members to continuously improve their technical skills and quality...