EMPREGO ORYXALIGN IT SERVICE DESK

Position description: position description cgi philippines is looking for an it service desk operations lead with experience in managing a team of it service desk...

• adhere to it service management (itsm) frameworks and guidelines... • provide excellent customer service through phone, email, and the portal...

Experiência com troubleshooting de software e hardware... capacidade de produzir documentação e procedimentos para passagem de conhecimentos a outras equipas...

Se tens vontade de enriquecer o teu percurso profissional nesta área e procuras uma empresa que aposta na tua carreira, vem conhecer-nos e envia o teu cv!...

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

The country service desk lead reports to the country it manager and dotted line to the head of global service desk... we are looking for a country service desk lead...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... responsibilities: • efficiently...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... if you require an accommodation...

This has been our dream since , and it has brought us to where we are today—one of the world’s largest independent providers of it and business consulting services...

Come join our team—one of the largest it and business consulting services firms in the world... where this is the case, it is possible that you may report through...

Prerequisites: at least two years' experience as a frontline service desk technician... adhere to agreed performance standards and service levels...

Hello, i want someone to prepare an escalation matrix document and template (ppt) to it infrastructure team like l1,l2,l3,l4 support with workflows,service desk...