EMPREGO IT SERVICE DESK ENGINEER

Position description: position description cgi philippines is looking for an it service desk operations lead with experience in managing a team of it service desk...

• adhere to it service management (itsm) frameworks and guidelines... • provide excellent customer service through phone, email, and the portal...

• preferred experience to it skills like sql/oracle preferred... this has been our dream since , and it has brought us to where we are today—one of the world’s largest...

Evolução profissional... certificação itil foundation... fluência oral e escrita na língua inglesa... procuramos servicedesks para um cliente na área das telecomunicações...

Acesso remoto para troubleshooting em end users... procuramos servicedesks para um cliente na área das telecomunicações em lisboa... capacidade de produzir documentação...

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

The country service desk lead reports to the country it manager and dotted line to the head of global service desk... we are looking for a country service desk lead...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... responsibilities: • efficiently...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... job title: service desk engineer position: systems engineer...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... job title: service desk engineer position: senior systems...

Our team manage it platforms in production (solve incidents and deliver changes on applications and jobs without interruption for customers) and build it architectures...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... • create and update knowledgebase...

This includes the collection, trending, and analysis of data/metrics related to service and product performance, and own or support nonconformance investigations...

This has been our dream since , and it has brought us to where we are today—one of the world’s largest independent providers of it and business consulting services...