EMPREGO INFORMATION TECHNOLOGY SERVICE DESK

Working knowledge of various ticketing systems: itsm, remedy hd, remedy ar, and heat experience in project management an asset skills: japanese backup & recovery...

• adhere to it service management (itsm) frameworks and guidelines... • provide excellent customer service through phone, email, and the portal...

• familiarity with service desk ticketing systems and remote support tools... position description: position description cgi philippines is looking for an it service...

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... come grow with us...

Confidentiality as a director, you will have access to information of confidential nature... the following are basic security obligations: • be aware of one’s obligation...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... • create and update knowledgebase...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

Process both client-generated and internally generated service request tickets, within specified delivery times... description: we are searching for a service...

Prerequisites: two to four years experience as a frontline service desk technician... adhere to agreed performance standards and service levels...

Your mission we are looking for motivated service desk analyst to integrate a project for one of our clients... * investigate, diagnose, and resolve incidents within...

Your mission we are looking for motivated service desk analyst to integrate a project for one of our clients... * provide initial support and attempt to resolve...

Prerequisites: at least two years' experience as a frontline service desk technician... adhere to agreed performance standards and service levels...

Your missionwe are looking for motivated service desk analyst to integrate a project for one of our clients... investigate, diagnose, and resolve incidents within...