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GERMAN AND ENGLISH BACKOFFICE SUPPORT FOR HOTEL CHAIN

Lisboa - Lisboa

Descrição da oferta de emprego

You don't need previous experience - We offer training !

Location:

Lisbon – Oriente

Company:

Accor Hotel - Accor Hotels is a global giant in the hotel industry from France. The chain is present in 95 countries around the world, and there are over 4,000 hotels operating in it. Their online service are growing dynamically. We are looking for German and English speaking employees for our team in Lisbon to support our customers (social media chat, emails and sometimes calls)

Project starts 28.09.2022 !

Your tasks:

  • Be a bridge between the hotels and the suppliers: Informations, Support, complaints (emails and chat)
  • Confer with customers by telephone, email or Chat to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Prepare, maintain, and review purchasing files, reports and price lists.
  • Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications.

Our Expectations:

  • EU citizenship or a residence permit in Portugal
  • You speak native German
  • You speak English (C1/C2)
  • You are living in Lisbon or ready to move there
  • You like interacting with people

We offer:

  • Full time employment and work in hybrid model : Monday to Friday 7.00 a.m. – 16.00 p.m. or 8.00 -17.00 p.m or 9.00 -18.00 pm (2days/week work on site)
  • 6 months fixed-term contract with the possibility of extension
  • Online hiring process
  • Competetive salary and bonus system: 1000€ gross x 14 months up to 100€ performance bonus/month + Signing bonus: 3000€ (additional €750 paid after 3, 6, 9 and 12 months)
  • meal allowance 23€ NET per day
  • health insurance (after 6 months of the contract)
  • flight ticket reimbursement after 6 months
  • possibility of accommodation in a company - owned apartment

Send your CV by email *****@*****

We look forward to you !

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Detalhes da oferta

Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Efetivo, tempo inteiro
Remuneração
  • 1500€ - 2000€
Data de publicação
  • 22/09/2022
Data de expiração
  • 21/12/2022
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