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CUSTOMER SUPPORT WITH GERMAN AND ENGLISH REMOTE WORK

Descrição da oferta de emprego

You don't need previous experience - We offer training !

Location - Home office in the area of Lisbon district

Company: Hotel Tonight - is a travel agency and metasearch engine owned by Airbnb and accessible via website and mobile app. Their online service are growing dynamically. We are looking for german and English speaking employees for our team in Lisbon to support our customers (social media chat, emails and sometimes calls)

Project starts 17.08.2022 !

Your tasks:

  • Help the clients: booking, doubts, upgrades and resheduling and last minute requests
  • If needed, call to the hotels explaining the client demands
  • Assis customers and hotel partners via phone regarding customer bookings and customer demands

Our Expectations:

  • EU citizenship or a residence permit in Portugal
  • You speak native German
  • You speak English (C1/C2)
  • You are living in Lisbon or ready to move there
  • You like interacting with people

We offer:

  • Full time emplyment and work in home office: Monday to Sunday 7.00 a.m. to 23.00 p.m (40h per week)
  • Permanent contract with 3 months of trial period
  • Online hiring process
  • Competetive salary and bonus system: 1000€ gross x 14 months up to 100€ performance bonus/month and 100€ complexity bonus + Signing bonus: 3000€ gross (additional €750 paid after 3, 6, 9 and 12 months)
  • meal allowance 23€ NET per day
  • health insurance (after 6 months of the contract)
  • flight ticket reimbursement after 6 months
  • possibility of accommodation in a company - owned apartment

Send your CV by email *****@*****

We look forward to you !

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Detalhes da oferta

Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Efetivo, tempo inteiro
Remuneração
  • 1500€ - 2000€
Data de publicação
  • 31/07/2022
Data de expiração
  • 29/10/2022
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