CUSTOMER SERVICE FRONT OFFICE FRENCH SPEAKER
Descrição da oferta de emprego
Your responsibilities will be:
• Provide assistance via phone/mail/chat to agents by solving simple and complex queries that impact the performance of the indirect sales business
• Guide the customers through the Webshop
• Ensuring that the data received from the customers is accurately and timely maintained
• Give support to the Back Office team to solve customers’ claims
Requisitos do trabalho
The requirements for this position:
• Able to communicate efficiently by phone and email with customers daily
• Fluent in French and English
• Pro-active, focused on responding promptly to actions
• SAP, Office or knowledge of other office software’s is preferred
• Able to work in a results-oriented team
• Minimum required Secondary school
Outros dados de posição
Conditions you will receive:
• Stable vacancy
• Competitive salary + benefits
• Hybrid work
• Multicultural and dynamic environment
cv's to: *****@*****
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