EMPREGO ANALISTA SERVICE DESK

• adhere to it service management (itsm) frameworks and guidelines... • provide excellent customer service through phone, email, and the portal...

• familiarity with service desk ticketing systems and remote support tools... position description: position description cgi philippines is looking for an it service...

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

The country service desk lead reports to the country it manager and dotted line to the head of global service desk... we are looking for a country service desk lead...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... if you require an accommodation...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

Position description: level -1 |0-1 yrs expert in japanese language monitor performance and coach members to continuously improve their technical skills and quality...

Descrição: a vertente humana, empresa de recrutamento e seleção, trabalho temporário, formação e outsourcing, em grande expansão no seu sector de atividade, e a...

Assegurar o serviço de service desk utilizando várias ferramentas de registo para tratamento e/ou encaminhamento de incidentes, requests e changes...

Participar na atualização e definição de procedimentos do service desk... conhecimento em metodologias itil e experiência na definição de procedimentos service desk...

Respond to requests for technical assistance by following prescribed procedures on calls, chats and service portal tickets... knowledge of customer service principles...

Process both client-generated and internally generated service request tickets, within specified delivery times... as a service desk agent with hcl technologies...

Authority you do not have any authority for member expenses, overtime or third party invoices unless specifically delegated by service management teams...

Funções - suporte técnico de atendimento service desk endusers, 2ª linha... a triangle talent solutions, recruta para admissão imediata service desk (m/f), para...

Funções - suporte técnico de atendimento service desk endusers, 2ª linha... a triangle talent solutions, recruta para admissão imediata service desk (m/f), para...