Cybersecurity
Ser*** ***** (XX anos)
Operations Manager em Skills Workflow
Nova IMS University
Sintra,
Lisboa
|
Experiência
Operations Manager
Skills Workflow
out 2018
-
Atualmente
• Provide inspired leadership for the organization. • Make important policy, planning, and strategy decisions. • Develop, implement and review operational policies and procedures. • Assist HR with recruiting when necessary. • Help promote a company culture that encourages top performance and high morale. • Work with the board of directors to determine values and mission, and plan for short and long-term goals. • Identify and address problems and opportunities for the company. • Build alliances and partnerships with other organizations. • Support worker communication with the management team
Head Of Quality Management
Skills Workflow
set 2016
-
out 2018
• Ensure effective and efficient software testing, from complete crashes to minor errors, to identify areas for improvement • Ensure that the product offering is fit for the customer purpose and user-friendly; • Understand the product from a technical standpoint and leverage this knowledge to help prepare each release • Work closely with Account Managers to review customer specifications and identify business opportunities • Convert project specifications (functional and design) into effective tests scenarios and create test cases • Proactively procure to track and satisfy all dependencies to ensure that production requirements are met in time for release; • Test and UAT planning, preparation, execution, analysis, and reporting; • Creating and maintaining detailed software release documentation, including Release Notes; • Providing support to the development teams in activities that aim at improving productivity and the overall quality of the software
Client Manager
Skills Workflow
• Travelling to countries overseas to give training and support • Helping clients with problems with the software developed • Provide feedback and recommendations to developers on software usability and functionality • Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions
Formação
Master of Information Management
Nova IMS University
set 2017
-
set 2019
Specialization in Systems Management and Information Technologies - Thesis made in the cybersecurity field
Bachelor Industrial Engineering and Management
Instituto Superior Técnico
set 2012
-
set 2015
During the period: - Volunteer in charity events for Núcleo de Apoio ao Estudante
Idiomas
Portuguese - Fluent
English - Very Good
Spanish - Intermediate
Informações Adicionais
Certifications: Detecting and Mitigating Cyber Threats and Attacks
Made on Corsera https://www.coursera.org/account/accomplishments/certificate/YWWTR6JBL9Y8?utm_medium=certificate&utm_source=link&utm_campaign=copybutton_certificate
Certifications: Cyber Threats and Attack Vectors
Made on Corsera https://www.coursera.org/account/accomplishments/certificate/WW3YTULRXB43?utm_medium=certificate&utm_source=link&utm_campaign=copybutton_certificate
Certifications: Introduction to Cybersecurity for Business
Made on Corsera https://www.coursera.org/account/accomplishments/certificate/6LT9NCPQ6ADQ?utm_medium=certificate&utm_source=link&utm_campaign=copybutton_certificate