URGENTLY HIRING SOUTH AFRICAN BASED CUSTOMER SERVICE / CALL CENTRE VIRTUAL ASSISTANTS
Descrição da oferta de emprego
Experience using HubSpot Preferred Requirements.
• Experience in customer service and answering phones • Great English – Written and Speaking skills • Some selling over the phone or selling using a CRM experience is preferred • ALWAYS talking with a smile!! - needs to be heard through the phone • A headset (can be provided from us) • Fast internet connection and reliable working computer • Must be able to work in US time zone (CST) • Ability to start right away Working Options Below.
1st VA to work.
7am - 3pm CST weekdays 2nd VA to work.
3pm - 11pm CST weekdays 3rd VA to work.
11pm - 7am CST weekdays 4th VA to work.
Weekends, take calls for both days, See below options for weekend work / shifts.
- Option 1.
2x VAs to work part time, where one does all day Saturday, and one does all day Sunday.
Option 2.
2x VAs to work 7am - 3pm, 3pm – 11pm, 11pm - 7am CST to rotate weekends and have every 3rd weekend and get paid extra for each of those weekends.
Duties.
(1) Answering the phone on the first ring, booking appointments in HubSpot, and transferring calls, when necessary (2) Placing immediate outbound phone calls to new leads or new people who have scheduled online telling them thank you and confirming some additional details and entering it into the system (3) Monitoring the live chat feature of multiple websites (4) Emailing/texting customers to remind them about upcoming appointments or working cold leads [during phone downtime] (5) Sending thank you notes and notes to neighbors (6) Working on other administrative or research tasks as assigned Call Center Suporte ao Cliente Answering Telephones Atendimento ao cliente Suporte por Telefone ID do Projeto.
# Sobre o projeto 8 propostas Aberto para ofertas Projeto remoto Ativo em 1 hora atrás
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 09/05/2024
- 07/08/2024
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Start: 31st may or later banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Start: 17 june banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
The ideal candidate must have 12 months of customer service experience, excellent communication skills in hebrew, and the ability to handle customer emotions... responsibilities include handling customer queries and providing technical support... join a multicultural team and advance your career as a......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... outros dados de posição fully paid onboarding period (one month), after successfully completing the training......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... 20 per worked day) -paid in twelve months fourteen months... outros dados de posição fully paid onboarding period (one month),......
Customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ✓ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓c2 level or fluent danish speaking ✓knowledge of english level c1 (to ensure......
Customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... 2023 salary: up to 1,200€ monthly gross (excluding performance bonus and/or......
Utilize our extensive knowledge base to find independent solutions and deliver exceptional customer service... engage in outbound callbacks and proactively assist customers who previously contacted facebook customer service via other channels... are you ready for an incredible adventure in sunny portugal?......
