TECHNICAL SERVICE MANAGER
Descrição da oferta de emprego
Status Report; Customer management and meetings; First contact with the client, definition of the problem, diagnostic triage of the incident; Monitoring the Service Level Agreement; Coordination of the technical team; Coordination of work in the Competence Center.
Requirements.
Bachelor's and/or Master’s in Computer Science or similar; 5 or more year of professional experience as an IT Operations Management and/or Technical Project Manager; Experience/Knowledge in many types of technological solutions (i.
.
CRM, Billing, Order Management, Middlewares); Good level of English (minimum, B2 level).
Nice to have.
Experience within APM monitoring tools (Dynatrace / AppDynamics / Datadog / NewRelic); Experience with JIRA and/or ELK stack; Knowledge in Java troubleshooting and in Cloud environments (Azure/AWS); Advanced level in Excel (advanced formulas, database concepts) Good level of Spanish.
We offer.
Integration in a dynamic, goal-oriented and cooperative team; Health Insurance extensible to the family; Crosser Assistance Programme (Psychology, Psychosocial, Financial, Legal and Nutrition consultations); Partnership package with discounts in several areas; A well-structured Individual Development Plan (IDP); Individual Training Plan; Career Plan transversal to the entire company; Monthly GYM subscription; Team-building events;
Detalhes da oferta
- Crossjoin Solutions
- Indeterminado
- 24/04/2024
- 23/07/2024
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