SERVICE DESK/DESKTOP MANAGEMENT
Descrição da oferta de emprego
Farás ainda parte de uma equipa cujos projetos terão grande exposição a nível nacional.
Procuramos um(a) consultor de Service Desk/Desktop Management para um projeto em Mozelos (Distrito de Viana do Castelo).
Quem procuramos.
Formação Académica Superior em Engenharia Informática ou experiência equivalente; Experiência na Resolução de Incidentes e pedidos de forma presencial ou remota; Experiência na atualização dos tickets com o detalhe das ações efetuadas/verificadas; Experiência com Windows; Conhecimento de Hardware e noções de redes informáticas; Conhecimentos ou certificação ITIL; Carta de condução válida em Portugal e disponibilidade para deslocações na região; Capacidade analítica, pensamento crítico e criativo; Responsabilidade, proatividade, autonomia e dinamismo; Capacidade de trabalhar sob pressão, em equipa e de gerir múltiplas atividades; Capacidade de resolução de problemas e de comunicação eficaz.
O que oferecemos.
Seguro de Saúde; Plano de formação ajustado e personalizado, com um orçamento para gastares nas formações e livros técnicos que considerares necessários; Feedback constante e acompanhamento para que possas crescer profissionalmente; Processo de onboarding remoto; Eventos de equipa todos os semestres para que possas viver novas aventuras; Descontos e ofertas exclusivas nos nossos parceiros; Cultura de proximidade e transparência.
As tuas ideias e necessidades são ouvidas e valorizadas por nós!
Detalhes da oferta
- Dellent
- 25/04/2024
- 24/07/2024
Start: 5th april banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Candidates should obtain more information about our privacy and data management policy in ttps://pt... you want be a customer service agent for one of the biggest technology multinationals in the world ? check the offer below... tasks: – to be the point of contact of the costumers through a variety of......
Operational management · create knowledge articles to document software patch deployment and remediation tasks... acquisition & deployment · complete patch management agent installs and resolve issue with non-functioning agents... · establish and maintain regular written and in-person communications......
Main responsibilities: - handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to customers... are you a motivated and communicative person who loves helping others? this is the perfect opportunity for......
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
Your profile:-native level of arabic (written and spoken);-fluency in english (b2); high school diploma (or equivalent);-player and support oriented attitude, with a knack for helping others;-team player with strong problem solving and conflict management skills;-passion for video games and mobile applications......
Utilize our extensive knowledge base to find independent solutions and deliver exceptional customer service... engage in outbound callbacks and proactively assist customers who previously contacted facebook customer service via other channels... are you ready for an incredible adventure in sunny portugal?......
The ideal candidate must have 12 months of customer service experience, excellent communication skills in hebrew, and the ability to handle customer emotions... join a multicultural team and advance your career as a customer support agent... this is a flexible role with working hours that may include......
Are you looking for an exciting opportunity to work in sunny portugal? are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide? join a leading outsourcing company that specializes in providing customer/technical support and content......
