SALESFORCE SERVICE CLOUD CONFIGURATION CONSULTANT
Descrição da oferta de emprego
5+ Years of Experience Must Have Skillset • Develop a Service Cloud Case Management solution, with various flows, including Email-to-Case, SF Messaging • Will be part of the existing SCRUM team for CRM • Skills Required.
• Advanced level on Salesforce configuration (Service Cloud) o Configuration of Service Cloud Case and related objects • Advanced level on Flow/Process automation (Service Cloud) o Expertise on Salesforce Flows, and ability to suggest solutions based on best practise • Experience from messaging (WhatsApp) solution for Service Cloud • Experience from writing detailed solution directions to User Stories according to best practice, in cooperation with the Product Owners • Good communication and collaboration skills • Certificates.
Salesforce Admin and Salesforce Admin Advanced, Service Cloud Skills.
Salesforce Sales Cloud Analytical Thinking What you can expect from us.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value.
You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Detalhes da oferta
- CGI
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 25/04/2024
- 24/07/2024
Aquisição de certificações salesforce como salesforce certified administrator ou salesforce certified business analyst... conhecimento das melhores práticas e standards de implementação de soluções em salesforce... contamos com a maior, mais experiente e divertida equipa de salesforce nacional e somos......
Contamos com a maior, mais experiente e divertida equipa de salesforce nacional, onde com o esforço e paixão dos nossos consultores, conseguimos deter a maior cota de mercado salesforce em portugal... somos também a única empresa com 100% portuguesa reconhecida 3x pelos salesforce awards (2017, 2019......
• strong understanding of cloud computing technology and infrastructure as well as cloud management platforms... • familiarity with cloud environments (aws, azure, gcp) security designs... • design, build, and implement enterprise-class security systems for a production cloud environment......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Cloud developers wanted to join an exciting project to rewrite one of the uk's largest loyalty programmes, opening the door to new and innovative approaches to loyalty... please send over your cv in english what you'll be doing: this is a great opportunity to get involved from the beginning and will......
Main responsibilities: - handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to customers... _ if you are the candidate we are looking for, send us your cv and join the team! vertente humana will process......
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
Start: 5th april banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for......
Um dos nossos clientes, uma empresa multinacional portuguesa que atua na área da promoção e desenvolvimento do conhecimento através de estudos de mercado focados no sector da saúde, pretende reforçar a sua equipa, com um bi consultant para a área de customer intelligence solutions......
Um dos nossos clientes, uma empresa multinacional portuguesa que atua na área da promoção e desenvolvimento do conhecimento através de estudos de mercado focados no sector da saúde, pretende reforçar a sua equipa, com um bi consultant para a área de customer intelligence solutions... pt/oferta-de-emprego/38/bi-consultant-(m-f)......