REPORTING SPECIALIST
Descrição da oferta de emprego
We are looking for a talented and accomplished Reporting Specialist to join our team.
The purpose of this role is to directly assist the reporting team by collecting and reporting all KPIs data from Foundever Operations, Supporting Departments and Leadership.
As a Reporting Specialist, your daily responsibilities will include.
Under limited supervision, prepare and maintain databases & statistical reports used in financial/quality/performance management decision-making.
Investigate and analyze data and decide upon alternatives to complete assignments.
Assemble and assess statistical information from system databases and other sources.
Independently plan, prepare and maintain business unit reports critical to organizational success/profitability and meeting client expectations.
Investigate, analyze and assess trends and campaign/brand activity.
Monitor, evaluate and assess unit productivity on a daily basis.
Communicate with the manager on a daily basis to resolve problems/issues, assess scores/trends and maximize efficiency.
Additional operations support duties as assigned.
Creation of “ad hoc” reports under short timelines Takes personal responsibility to understand and comply with all company and client security requirements and policies.
To succeed in the role, you will need to have.
English advanced level Strong computer, communication and analytical skills.
Strong knowledge Microsoft Excel Microsoft Access/Database skills appreciated Power BI experience is highly valued VBA knowledge/experience is highly valued SQL knowledge/experience is highly valued SAP Business Objects knowledge/experience highly valued Data Architecture knowledge/experience is highly valued Ability to collect and assess large sets of data, dashboard creation and KPI evaluation.
Ability to manage multiple tasks simultaneously.
Ability to work with minimal supervision, make independent decisions and solve complex problems Strong understanding of the call center industry and operations, Ability to work in a dynamic, fast-paced environment, Demonstrated ability to develop professional relationships and interact with all levels of internal and external clients.
Solution driven mindset Availability to work from our site in Santos Must hold EU citizenship or valid work permit for Portugal Be a local candidate or willing to relocate to Lisbon, Portugal Education and experience.
Minimum 1 year experience in a Reporting/WFM role or experience in leadership in a contact center environment Benefits.
Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture Go further with Foundever™ We believe in memorable associate experiences.
Here, you can improve your quality of life and grow your career.
Apply today!
Detalhes da oferta
- Foundever™
- 10/05/2024
- 08/08/2024
We are looking for a sap bo – reporting and data analyst with the following requirements: requisitos do trabalho • extraction and analysis of data from various sources;• participation in the data delivery process with the entire delivery environment;• import (incl... maintenance) of raw data from various......
Experience in h2h, swift, ebics and api configuration is a plus;• excellent understanding and hands-on experience with multiple end-to-end systems integration (erp – fis trax; treasury management system – fis trax)• particularly good understanding of treasury concepts such as cash management, in-house-cash......
Requisitos do trabalho languages: - english spoken and written correctly; - german spoken and written correctly... we're selecting call center operator (m/f) for a company in the services sector located in porto... this position provides customer service support and resolution of routine problems regarding......
Cluster is a young company with a big ambition... maintain a respectful tone in all communications, both internal and external, and ensure all communications follow procedures, guidelines, and policies defined by cluster... ambitious to engage with other team members and share experiences......
You always have a sympathetic ear, and you advise our customers over the phone and via email... we are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty......
You always have a sympathetic ear, and you advise our customers over the phone and via email... we are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty......
We serve b2b enterprise, targeting industry, financial services and insurtech, supporting kyc, aml, and claims, automating any manual, labor-intensive, document-based workflow... uniksystem will process it as well as the attached documents within the scope of this and future recruitment and selection......
* reporting hiérarchique : reporting au directeur comptable du groupe* participation à la tenue de la comptabilité générale * enregistrement des opérations de trésorerie et lettrage* rapprochement bancaire* comptabilisation des notes de frais* participation à la comptabilité fournisseurs * saisie des......
Tasks: – to be the point of contact of the costumers through a variety of channels – e-mails, phone calls and chat; – verification of needs; – order and process management; – presentation of customized solutions; – client management; – reporting... your job is our work... requisitos do trabalho requirements:......
Outros dados de posição what we offer: you will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest games titles in the world... we started more than 25 years ago and since then......
