PARTNER TECHNICAL ADVISOR - COMPLIANCE AND MDO
Descrição da oferta de emprego
Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.
ithin CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience.
In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.
ur customers are facing new and complex challenges keeping their data protected and secure while leaning more heavily on hybrid and cloud solutions to do so.
Our newest CSS organization - Security, Compliance, Identity and Management (SCIM) - was created to further enable our commitment to our company's collective Security strategy and our ability to handle these critical customer needs from start to finish.
e are looking for an individual who is a service delivery focused subject matter expert.
You will be responsible for frontline engineer or delivery partner support staff technical readiness and process compliance.
You will provide in-depth technical & subject matter expertise for one or more products, services or scenarios all while driving delivery excellence in a collaborative environment to achieve superior customer outcomes.
Your primary accountability is to the support staff and managers on the teams you work with.
This opportunity enables and promotes career growth as a recognized technical SME.
his role is flexible in that you can work up to 100% from home.
icrosoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 16/05/2024
- 14/08/2024
Provide technical support and training to internal teams... excellent problem-solving and troubleshooting skills... strong communication and collaboration skills... stay abreast of industry trends and emerging technologies in automation and robotics... program, troubleshoot, and optimize robotic systems......
Demonstrate reliability and trustworthiness... reliable professional and progressive mindset... process and record customer and internal requests, orders, tickets, etc... positive attitude, customer satisfaction orientation and proactivity... maintain a respectful tone in all communications, both internal......
Responsibilities of this role include, but are not limited to:• translate bank technical specifications in agency functional specifications and perform the fis• trax configuration for payments, statements, payment status reports;• configure and establish dhots fis trax connectivity: h2h, swift, ebics......
Have excellent verbal and writing skills coupled with a formal and diplomatic stance... demonstrate patience when communicating and solving issues... are proactive, self-motivated, and a great team player... requisitos do trabalho global requirements: possess excellent writing and verbal communication......
• develop and enforce security policies and procedures to protect the integrity, confidentiality, and availability of information... • strong communication and interpersonal skills... • align standards, frameworks, and security with overall business and technology strategy... • strong knowledge of information......
Skilled in developing procedural and technical information for technical end-users, including researching, writing, editing, and reviewing content... proven ability in maintaining technical documentation related to software engineering, testing, and system operations... key responsibilities: collaborate......
Equação it is a company focused on boosting technology and solid solutions through our expert consultants leading a high perspective and adding value to our customers with the purpose of providing optimization and business growth to our partners... maintenance) of raw data from various data sources into......
Responsibility-provide support to small and medium-sized businesses to help them grow across multiple channels – chat, email and phone;-support and expand the self-serve advertising base for smb clients in the online and digital advertising domain;-provide pre and post-sales support for all self-service......
Operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance... we are looking for french and english speaking employees for our team in lisbon to support our customers (inbound calls, emails and chat) project starts......
You will together with your colleagues provide reactive phone, email and chat support services with emphasis on troubleshooting and efficient issue resolution to our small and medium businesses clients... signing bonus - 3000€work location: remote ( portugal )salary: 1700€ gross month + bonus are you......