GERMAN BANKING CUSTOMER SERVICE SPECIALIST IN LISBON
Descrição da oferta de emprego
Our professional team is dedicated to delivering exceptional service to our client partners and their customers.
Our success stems from our solid infrastructure including investments in Innovation and Technology a skilled workforce and a robust Quality Assurance regime.
Role Overview.
This role involves responding to and recording customer inquiries via phone ensuring accurate data entry addressing client complaints meeting service level agreements for call resolution troubleshooting issues and offering recommendations for common problems.
Key Responsibilities.
Serviceoriented inbound Answering customer questions and executing orders in the first contact around the entire Service Retail Assist with phone banking ID and TPIN & Postbank app setup.
Card blocking/unblocking/exchange Recording of phishing cases Acceptance of payment transaction orders Product information Recording of complaints Qualifications.
C1/C2 proficiency in German B2 proficiency in English Why Join Us.
Attractive Salary.
We offer competitive compensation packages that reflect your skills and experience ensuring that your hard work is recognized and rewarded.
Language Bonus.
For your proficiency in French we provide an additional language bonus to acknowledge and appreciate your linguistic skills.
Meal Allowance.
Enjoy the benefit of a meal allowance to cover the cost of your meals during working hours ensuring that you can stay fueled and focused throughout the day.
Health and Life Insurance.
Comprehensive coverage reflecting our commitment to your wellbeing.
Onsite Work Environment.
Youll be part of a collaborative onsite team fostering direct communication and synergy.
Ready to embark on this customer support adventure Submit your application today and we will get in touch with you! Remote Work.
No
Detalhes da oferta
- Cross Border Talents
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 25/04/2024
- 24/07/2024
Start: 17 june banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Start: 31st may or later banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... 00 € + language adder german 450... relocation package: 700 eur / flight and 1 month accommodation in a hotel......
This position provides customer service support and resolution of routine problems regarding client's product or services... we're selecting call center operator (m/f) for a company in the services sector located in porto... requisitos do trabalho languages: - english spoken and written correctly; -......
Requisitos do trabalho profile:german c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Benefits: excellent remuneration package based on experience, skills and performance life insurance meal allowance + transport allowance private health insurance work on-site in oriente - lisbon reimbursement of airfare on the 6th month of contract up to 400€ in economy class accomodation for the first......
Approximately 156,000 fujitsu people support customers in more than 100 countries... fortune named fujitsu as one of 'the world's most admired companies' in 2013... requisitos do trabalho mandatory proficiency in english and german strong client-facing and communication skills customer service orientation......
Requisitos do trabalho c1 german level, b2 english level written and spoken 6 months of experience in relevant field is preferred ability to cover weekly shift rotation including occassional nights and weekends tolerance to sensitive content in videos strong computer skills customer service-orientation......
Work from home in districts: castelo branco, leiria, santarem, portalegre, evoria, setubal, beja & faro online recruitment proces! the company: american film and entertainment studio, founded in 1923 by four brothers... keep records of customer interactions and transactions, recording details of......
Requisitos do trabalho profile: german c2 customer service experience (preferable) good written skills... outros dados de posição benefits: excellent remuneration package based on experience, skills and performance life insurance meal allowance + transport allowance private health insurance work on-site......