END USER SERVICE SPECIALIST
Descrição da oferta de emprego
Para integração na área das Tecnologias de Informação, procuramos.
End User Service Specialist M/F Responsabilidades.
– Funcionar como o primeiro ponto de contacto dos utilizadores, fazendo o link interno e respetivas escalações.
Supervisionar e controlar o funcionamento da infraestrutura local e global realizando, em caso de necessidade, as acções corretivas para assegurar um alto nível de performance.
Perfil.
– Experiência profissional superior a 2 anos em Service Desk; – Experiência comprovada em plataformas Windows (Workstation e Server), Active Directory e Exchange; – Conhecimentos redes (TCP/IP), Sistemas Operativos e Hardware; – Fluência em Inglês; – Boa capacidade de comunicação e trabalho em equipa; – Forte orientação para o cliente e cumprimento de objetivos; – Carta de Condução.
Preferencial.
– Experiencia Professional superior a 2 anos em Service Desk em ambiente multinacional; – Certificação ITIL; – Conhecimentos avançado de redes (TCP/IP); – Conhecimentos de ambientes cloud; – Fluência em Francês; – Conhecimento de ferramentas da Manage Engine (Servicedesk, Endpoint Central, OP manager).
Resposta ao anúncio através do envio de CV – indicar no assunto o título do anúncio.
Em conformidade com as disposições do RGPD e outra legislação em vigor em matéria de proteção de dados pessoais, a Cimpor garante que o tratamento dos seus dados pessoais é lícito, leal, transparente e limitado às finalidades para as quais os seus dados forem recolhidos.
Detalhes da oferta
- CIMPOR
- Indeterminado
- 29/06/2023
- 21/06/2024
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
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