DUTCH SPEAKING ORDER SUPPORT SPECIALISTS - REMOTE IN PORTUGAL
Descrição da oferta de emprego
Backoffice Responsibilities.
The core of the role involves handling customer inquiries, including.
Responding to inbound calls from customers who have replied to a callback request sent by our team Conducting outbound calls (when necessary) to clarify information with customers Job Responsibilities.
* Handle escalations from customer-facing colleagues and resolve complex issues related to online orders * Ensure swift and fast resolution of problems occurring during the lifetime of a web purchase * Liaise with partners to resolve issues and achieve customer satisfaction * Perform investigations to make decisions that impact customer and partner relationships * Communicate with customers via phone and email to provide updates on issue resolution Requirements.
* Strong attention to detail and accuracy in performing tasks.
* Ability to work under strict regulations and protocols * Ability to investigate and resolve complex issues * Strong communication and customer service skills * Ability to work independently and make decisions that impact customer and partner relationships Overall, this role requires a high level of attention to detail, strong communication skills, and the ability to work independently to resolve complex issues.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 14/05/2024
- 12/08/2024
Join our team in portugal! responsibilities: answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience keep in contact with clients by receiving incoming calls and emails, managing claims and requests requirements:......
Competitive salary of €1250 gross per monthfor international candidates:we will arrange airport pick-up and provide administrative assistance to facilitate your smooth transition to portugal... take advantage of free portuguese lessons, engaging sports activities, fun cooking lessons, and much more!don't......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
” we are looking for dutch speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
Join our team in sunny portugal! work from home our international client in portugal is hiring! we're looking for talented individuals who speak dutch fluently to join our dynamic team... if you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity......
Join our team in sunny portugal! work from home our international client in portugal is hiring! we're looking for talented individuals who speak dutch fluently to join our dynamic team... if you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity......
Provide account and application support to customers namely with regards to software functionality... our expectations: eu citizenship or a residence permit in portugal you speak french in proficiency (c2) you speak english (b2) you would like to work from home in south portugal you like interacting......
Our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... responsibilities: provide friendly and efficient service to customers as the first point of contact resolve customer issues and......
(40h tygodniowo) umowa o staż na czas nieokreślony z 3-miesięcznym okresem probnym proces rekrutacyjny online konkurencyjne wynagrodzenie i system premiowy: 890 € brutto x 14 miesięcy do 100 € premii za wyniki/miesiąc + premia złożoność 30 €/miesiąc dieta na wyżywienie 23 € netto dziennie ubezpieczenie......
Projekt rozpoczyna się 13... 2023! twoje zadania: możliwość pomocy użytkownikom w zakresie przedsprzedaży, zapytań ogólnych i problemów związanych z pomocą techniczną za pośrednictwem telefonu, poczty elektronicznej, czatu i kanałów wiadomości społecznościowych (zgodnie z przydzielonymi kanałami) możliwość......
