Ir à oferta completa

DATA ANALYTICS PROCESS QUALITY SUPPORT

Lisboa - Lisboa

Descrição da oferta de emprego

Descripción del puesto.
Job Description.
We are now looking for an Process Quality Management Support for (COMPANY NAME) GBS.
Responsibilities - your mission.
Due to the nature of its process advising, supporting and defining role, the PQM is intended to be a strong pillar in the Process Management to cover the process related advising, monitoring and surveillance activities.
The Job holder will be responsible to.
* Ensure consistent application of process management guidelines in line with EN standard * Ensure process referential (Competences, Resource Models, Documentation Plan, Process networks, Deployment Areas) is up to date, managed and continuously improved * Support proactively the Process Management Team(s) to manage the process referential and continuously improve the Process maturity * Ensure that any process change received is well addressed by checking the consistency of the process changes and their associated impacts * Collaborate with local and central Process Management Team(s) to improve (COMPANY NAME) Business Process management * Assure Process adherence implementation and effectiveness by controlling the progress and adherence results collection * Assure quality of Process deliverables and Process Surveillance Plan, * Check process resources, performance indicators, surveillance plan, compliance, etc… * Prepare Process Maturity assessments by ensuring that all the process maturity criteria are fulfilled by the process(es) * Monitor action plan follow-up, Risks and Opportunities * Ensure Best Practices and Lessons Learnt integration in our ways of working * Ensure systemic root cause analysis on our top irritants by applying quality management methods e.
.
PPS, 9S,, Pareto, Five-Why, Ishikawa, … * Contribute to effective process implementation (e.
.
communications, awareness, documents, Tools, …) In addition, with around 20% of the working time, the job holder will be responsible to.
* Consulting for different QMD sub organizations on digital development and improvement projects (including the understanding, challenging and translation of the customer into clear 'User Stories' or tasks) * Consolidating data from Skywise, analyzing, visualizing and interpreting them in order to provide specific deliverables (e.
.
KPIs, Dashboards, Performance Analysis, Business Recommendations, Reports, etc...) * Establish connection between the Data Analytics and Performance Management system to allow activity prioritization according to the top management requirements.
Requirements - our ideal candidate will have.
* A diploma/master's degree in the field of aerospace engineering, quality management or a comparable qualification acquired in another way * Professional experience in quality management * Knowledgeable on Quality management methods e.
.
PPS, 9S, Pareto, Five-Why, Ishikawa, Lesson Learned and Benchmarking etc.
* Good communication and customer-oriented skills * Analytical and systemic mind-set * Reliable, resilient and assertive * Accurate work ethic * Business fluent English (French desirable) * Experience in MS Office * Excellent Knowledge/ Skills in G Suite * Good knowledge in (COMPANY NAME) Analytics Platforms (e.
.
Skywise including Contour, Slate and Code Repository) * Ability to solve problems and seek root causes through data * Programming skills in Python/Pyspark, R, JAVA or equivalent * Experience with data management Benefits - what's in it for you.
* Diverse career opportunities within (COMPANY NAME) European core countries or in other regions around the world.
* A hybrid working model, allowing you to combine onsite and offsite work.
* A modern office, well connected to public transportation.
* A motivated and fun crew to grow and build and shape the GBS together.
* An intense and exciting onboarding experience.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company:(COMPANY NAME) Portugal SA Employment Type.
ermanent ------- Experience Level.
rofessional Job Family.
uality Assurance By submitting your CV or application you are consenting to (COMPANY NAME) using and storing information about you for monitoring purposes relating to your application or future employment.
This information will only be used by (COMPANY NAME).
(COMPANY NAME) is committed to achieving workforce diversity and creating an inclusive working environment.
We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
(COMPANY NAME) is, and always has been, committed to equal opportunities for all.
As such, we will never ask for any type of monetary exchange in the frame of a recruitment process.
Any impersonation of (COMPANY NAME) to do so should be reported to emsom@(COMPANY NAME).
om.
At (COMPANY NAME), we support you to work, connect and collaborate more easily and flexibly.
Wherever possible, we foster flexible working arrangements to stimulate innovative thinking
Ir à oferta completa

Detalhes da oferta

Empresa
  • Indeterminado
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 21/05/2024
Data de expiração
  • 19/08/2024
SAP BO – Reporting and Data Analyst
Equação it

We are looking for a sap bo – reporting and data analyst with the following requirements: requisitos do trabalho • extraction and analysis of data from various sources;• participation in the data delivery process with the entire delivery environment;• import (incl... maintenance) of raw data from various......

Technical Support Specialist
Cluster OSL

Over 2 years of customer support/technical support experience... nice-to-have: 6 months’ experience in a technical support role... professional career progression and support throughout your career development... process and record customer and internal requests, orders, tickets, etc... c2 level or german/french/italian......

Customer Support with Arabic - Lisbon
Confidencial

When you apply for this vacancy, you are agreeing to our privacy policy and consenting that we process your personal data... what matters are your language skills and willingness to learn new things!what you will be doing:supporting arabic speaking users by multiple communication channels (phone or email)provide......

German Customer Support - 5000€ signing bonus
SpotOn Connections

Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......

Dutch Customer Support - 5000€ signing bonus
SpotOn Connections

Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......

Customer Support Advisor Turkish
SmartRecruitments

As a turkish customer support advisor, you will:-assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customers' inquiries and/or attending to potential requests... no previous experience is neededworking schedule time frames: full time 40h/weekwork location: lisbon......

Customer Support with German
MRC Recruitments

When you apply for this vacancy, you are agreeing to our privacy policy and consenting that we process your personal data... we are looking for talents to work in customer support positions in portugal, to assist clients of worldwide renowned companies! no previous experience in customer support is required......

Dutch customer support - Apoio cliente Holandês
MRC Recruitments

When you apply for this vacancy, you are agreeing to our privacy policy and consenting that we process your personal data... we are looking for talents to work in customer support positions in portugal, to assist clients of worldwide renowned companies! no previous experience in customer support is required......

APoio cliente Turco- Turkish customer support
MRC Recruitments

When you apply for this vacancy, you are agreeing to our privacy policy and consenting that we process your personal data... we are looking for talents to work in customer support positions in portugal, to assist clients of worldwide renowned companies! no previous experience in customer support is required......

Apoio cliente Hebraico - Hebrew customer support
MRC Recruitments

When you apply for this vacancy, you are agreeing to our privacy policy and consenting that we process your personal data... we are looking for talents to work in customer support positions in portugal, to assist clients of worldwide renowned companies! no previous experience in customer support is required......