CUSTOMER SERVICE &#; LISBON
Descrição da oferta de emprego
Become part of our customer service team! Are you ready for your new adventure? Apply! Whomever you are, whatever you do, bring your ambition, ideas, energy and determination.
Come drive our business into the future.
We need those who want to play their part and drive value and want to unleash their potential to live their dreams and embrace a world of opportunities.
What you'll do Inbound Customer Service for reservations, purchases of services or goods; Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts; Manage changes, adjustments, complaints and any other customer concerns.
What you'll need Fluency in English (C2); Excellent communication and interpersonal skills and team spirit; Able to handle confidential and/or highly sensitive information; Experience in Customer Service (preferred).
Benefits Work location.
Lisbon; Health insurance from day one in the company; A wealth of opportunities to progress and move business areas projects; Ongoing certification and training opportunities; Refer a Friend Program with attractive incentives; Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.
Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe.
This recognition was assigned by Great Place to Work® Institute.
TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than employees, from 111 nationalities, our team provides services in 35 languages.
We are a multicultural, highly skilled, and deeply knowledgeable team.
Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 08/05/2024
- 06/08/2024
Start: 17 june banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Start: 31st may or later banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Benefits: excellent remuneration package based on experience, skills and performance life insurance meal allowance + transport allowance private health insurance work on-site in oriente - lisbon reimbursement of airfare on the 6th month of contract up to 400€ in economy class accomodation for the first......
Requisitos do trabalho profile:german c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......
This position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer......
Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... provide account and application support to customers namely with regards to software functionality... our expectations: eu citizenship or a residence permit in......
É esta a oportunidade que procuras?envia-nos a tua candidatura através do email: *****@***** fazendo referência ao título do anúncio... desafioo(a) gestor(a) de apoio ao cliente é o(a) responsável por organizar e gerir os fluxos de contacto recebidos pela empresa, promovendo os esforços necessários para......
Requisitos do trabalho requirements: mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved......
Requisitos do trabalho mandatory proficiency in english and german strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved queries to......
